What are the responsibilities and job description for the Client Relationship Specialist | Birmingham, AL (Hybrid) position at S&A Group?
Are you great with people, detail-oriented, and ready to build a career that actually makes a difference?
At S&A Group, we’re growing fast and looking for dependable professionals with strong customer service skills and a passion for helping others. As a Client Relationship Specialist, you'll guide potential clients through our benefit programs and help current clients with their account needs—all with full training and no cold calls.
🏆 Why Join Our Team?
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Work From Home Flexibility – Enjoy a hybrid setup with occasional in-person meetings in Birmingham.
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Full Training Provided – We’ll teach you everything you need to succeed.
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Fast Career Growth – Advancement opportunities based on performance, not seniority.
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Positive, Team-First Culture – We’re more like a family than a workplace.
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Performance Bonuses – Your hard work pays off with real financial rewards.
What You’ll Do
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Speak with prospective clients to help them understand and enroll in our benefit programs.
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Support current clients by answering billing questions and updating their plan info.
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Recommend upgrades based on client needs and available options.
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Ensure each interaction is positive, clear, and productive.
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Stay connected with leadership on service updates and best practices.
What You’ll Need
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Prior experience in customer service, sales, or account management.
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A laptop or iPad, high-speed internet, and a quiet workspace.
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A strong work ethic and positive attitude—we can train the rest!
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High school diploma or GED required.
Compensation
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$50,000–$65,000 per year, based on performance.
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Additional bonuses and incentives available.
About S&A Group
At S&A Group, we don’t just hire people—we invest in them. With hands-on support, mentoring, and a proven system, we help our team members grow professionally, personally, and financially. We’re proud to be a company that rewards hard work, encourages collaboration, and makes space for you to build a life you love.
Salary : $50,000 - $65,000