Remote Appointment Setter / Lead Conversion Specialist

Ryann Reed Design Build

Remote Appointment Setter / Lead Conversion Specialist

Location: Fully Remote

Job Type: Part-Time or Full-Time

Help Turn Warm Leads into Qualified Appointments

Ryann Reed Design Build is hiring a Remote Appointment Setter / Lead Conversion Specialist to follow up with company-provided leads, qualify homeowners, and schedule in-home appointments for our sales team.

This is a fully remote opportunity for someone who is confident on the phone, strong with follow-up, comfortable handling objections, and motivated by performance. If you are persistent, organized, and know how to turn conversations into booked appointments that actually show, this could be a great fit.

About Ryann Reed Design Build

Ryann Reed is a growth-focused company that values urgency, consistency, and results. Our team is committed to creating a strong customer experience from the very first call, and this role plays a direct part in helping drive revenue by converting paid leads into real sales opportunities.

Position Overview

As the Remote Appointment Setter / Lead Conversion Specialist, you will be responsible for contacting assigned leads quickly, following a structured follow-up process, overcoming objections, and booking qualified in-home appointments. You will also help improve appointment show rates by confirming and reconfirming upcoming appointments through phone calls and text messages.

This role is ideal for someone who enjoys a fast-paced sales environment and takes ownership of both appointment quantity and quality.

Key Responsibilities

• Call company-provided leads promptly and consistently
• Follow up with leads using calls, texts, and voicemails
• Qualify homeowners and set in-home sales appointments
• Handle objections professionally and confidently
• Confirm upcoming appointments to reduce cancellations and no-shows
• Reconfirm same-day and next-day appointments to improve attendance
• Re-engage older or inactive leads to maximize conversion opportunities
• Maintain accurate notes, lead updates, and follow-up activity in the CRM
• Meet or exceed daily call volume and appointment-setting goals
• Escalate complaints or more complex lead issues to management when needed
  
  

What We're Looking For

• Experience in appointment setting, telemarketing, inside sales, lead conversion, or outbound calling preferred
• Strong communication skills with a confident and professional phone presence
• Comfortable overcoming objections and handling rejection
• Persistent, competitive, and motivated by results
• Strong follow-through and sense of ownership
• Organized and detail-oriented with solid CRM discipline
• Able to work independently and stay productive in a remote environment
• Committed to helping appointments not only get scheduled, but also show
  
  

Performance Metrics

Success In This Role Will Be Measured By

• Outbound calls per day
• Lead contact rate
• Appointment set rate
• Appointment confirmation rate
• Appointment show rate
• Lead conversion rate
• Speed to lead response time
  
  

Work Environment

• Fully remote
• Part-time or full-time opportunity
• Fast-paced, high-energy sales environment
• Performance-driven with clear expectations and goals
• Supportive team culture focused on growth and results
• Flexible scheduling may be available
  
  

Salary & Benefits

• $15 x hour
• $50K - $80K x year OTE
  
  

Why Join Ryann Reed?

This is a strong opportunity for someone who wants to make an impact in a sales-focused role without needing to generate their own leads. You will be working warm, company-provided leads and playing a direct role in helping turn marketing investment into booked revenue opportunities.

If you are not afraid to pick up the phone, follow up relentlessly, and take pride in getting qualified appointments to actually happen, we want to hear from you.