Accounts Receivable Specialist

TITLE: Accounts Receivable Specialist
TYPE: Full-Time
LOCATION: King of Prussia, PA
ONSITE/REMOTE/HYBRID: Onsite
START DATE: April 2026

The Accounts Receivable Specialist sits at the center of how financial operations and customer relationships come together. This role is not just about processing payments. It is about creating clarity, consistency, and trust across every interaction tied to billing, collections, and account management.

You will work closely with both internal teams and customers to ensure payments are applied correctly, questions are resolved quickly, and accounts stay on track. The goal is simple, keep things moving forward in a way that works for everyone involved.

Success in this role comes from being detail-oriented, organized, and steady under pressure. It also requires a thoughtful approach to communication. The best outcomes happen when you can balance accuracy with a strong sense of customer service, while staying proactive in a fast-moving environment.

MAIN RESPONSIBILITIES

• Apply and post customer payments accurately and on time, following all remittance details
• Manage invoice and statement schedules, including support for month-end and year-end close
• Investigate and resolve billing discrepancies, payment issues, and system concerns
• Process and distribute invoices and statements through email, mail, and other channels
• Handle credit card payments and reconcile related transactions
• Monitor and reconcile bank deposits, resolving any variances
• Maintain accurate and up-to-date customer account records
• Review and process new account setups and account updates

Collections and Credit Responsibilities:

• Manage collection efforts across open receivables, including term accounts and returned payments
• Review and release orders based on credit status and account standing
• Evaluate customer accounts and recommend adjustments to credit limits or terms
• Support collection-related legal processes, including liens, bonds, and bankruptcy filings
• Analyze aging reports and key metrics to manage risk and improve cash flow
• Track customer data through reporting and maintain organized documentation
• Resolve billing disputes, service charges, and chargebacks with clear communication and follow-through

New Account Setup:

• Process and review credit applications
• Assess customer profiles and provide recommendations on credit structure
• Set up new accounts and manage onboarding communication

Additional Responsibilities:

• Maintain detailed documentation of customer interactions and account activity
• Review and take action on reports such as aging, inactive accounts, and open orders
• Participate in internal credit team discussions and ongoing process reviews
• Identify opportunities to improve workflows and strengthen existing processes
• Provide support across the team as business needs shift

QUALIFICATIONS

• High school diploma or GED required
• At least 2 years of experience in accounts receivable or collections within a business-to-business environment
• Strong communication skills with a focus on problem-solving and customer interaction
• Ability to manage multiple priorities in a fast-paced setting
• Excellent organization and time management skills
• Strong analytical and mathematical capabilities
• High attention to detail, accuracy, and follow-through
• Proficiency in Microsoft Excel and Word

EOE STATEMENT
We are an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law.

Work Location: In person