What are the responsibilities and job description for the Patient Services Rep position at RWJBarnabas Health?
Req #: 0000222016
Category: Revenue Cycle and Patient Access
Status: Full-Time
Shift: Day
Facility: Barnabas Health Medical Group
Department: Essex Hudson Urology
Pay Range: $20.60 - $25.84 per hour
Location:
256 Broad Street, Bloomfield, NJ 07003
Job Title: Patient Services Rep
Location: Barnabas Health Medical Group
Department Name: Essex Hudson Urology
Req #: 0000222016
Status: Hourly
Shift: Day
Pay Range: $20.60 - $25.84 per hour
Pay Transparency
The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey.
The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.
Job Overview
The Patient Service Representative (PSR) works with the practice physicians, manager, and support staff to ensure patient satisfaction and efficient operations. PSRs prepare for patient visits, triage practice calls, schedules patient appointments, and performs routine clerical tasks. The PSR acts as a practice ambassador contributing to overall patient experience, safety, and privacy.
Travel Requirements
Bloomfield, Newark, Lyndhurst, & Bayonne satellite offices for coverage, willing to travel regionally 45 minutes of anchor location.
Qualifications
Required:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Benefits And Perks
At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees’ physical, emotional, social, and financial health.
Category: Revenue Cycle and Patient Access
Status: Full-Time
Shift: Day
Facility: Barnabas Health Medical Group
Department: Essex Hudson Urology
Pay Range: $20.60 - $25.84 per hour
Location:
256 Broad Street, Bloomfield, NJ 07003
Job Title: Patient Services Rep
Location: Barnabas Health Medical Group
Department Name: Essex Hudson Urology
Req #: 0000222016
Status: Hourly
Shift: Day
Pay Range: $20.60 - $25.84 per hour
Pay Transparency
The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey.
The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.
Job Overview
The Patient Service Representative (PSR) works with the practice physicians, manager, and support staff to ensure patient satisfaction and efficient operations. PSRs prepare for patient visits, triage practice calls, schedules patient appointments, and performs routine clerical tasks. The PSR acts as a practice ambassador contributing to overall patient experience, safety, and privacy.
Travel Requirements
Bloomfield, Newark, Lyndhurst, & Bayonne satellite offices for coverage, willing to travel regionally 45 minutes of anchor location.
Qualifications
Required:
- High School Diploma or General Education Degree (GED)
- Demonstrates a clear understanding of the importance of patient satisfaction and safety
- Strong oral and written communications skills
- Attention to accuracy and detail
- Able to multitask and work under pressure
- Ability to work independently and in a team environment
- Associates Degree or Bachelor’s Degree
- Bilingual in Spanish or Portuguese
- Previous medical receptionist experience or background in general office
- Knowledge of EPIC system a plus
- Shift Working:
- Monday – Friday: 8:00AM-5:00PM, 12:00PM-8:00PM, or 9:00AM-6:00PM
- Some Saturdays Required
- Day Shift
- Full-Time, 40 Hours Per Week
- Performs patient check-in and check-out functions
- Answers routine questions in person and over the telephone
- Performs basic clerical functions such as copying, scanning, faxing, sorting and distributing mail
- Creates and maintains health record information, files and organizes as needed
- Coordinates with insurance providers and handles pre-authorizations and certifications as necessary
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Benefits And Perks
At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees’ physical, emotional, social, and financial health.
- Paid Time Off (PTO)
- Medical and Prescription Drug Insurance
- Dental and Vision Insurance
- Retirement Plans
- Short & Long Term Disability
- Life & Accidental Death Insurance
- Tuition Reimbursement
- Health Care/Dependent Care Flexible Spending Accounts
- Wellness Programs
- Voluntary Benefits (e.g., Pet Insurance)
- Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!
Salary : $21 - $26