What are the responsibilities and job description for the Communications Operator position at RWJBarnabas Health?
Req #: 0000223705
Category: Clerical / Administrative Support
Status: Per Diem
Shift: Evening
Facility: RWJ Rahway
Department: IT&S Telecommunications
Pay Range: $17.82 per hour
Location:
865 Stone Street, Rahway, NJ 07065
Job Title: Communications Operator
Location: RWJ Rahway
Department Name: IT&S Telecommunications
Req #: 0000223705
Status: Hourly
Shift: Evening
Pay Range: $17.82 - $17.82 per hour
Pay Transparency
The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey.
The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.
Qualifications
Required:
Category: Clerical / Administrative Support
Status: Per Diem
Shift: Evening
Facility: RWJ Rahway
Department: IT&S Telecommunications
Pay Range: $17.82 per hour
Location:
865 Stone Street, Rahway, NJ 07065
Job Title: Communications Operator
Location: RWJ Rahway
Department Name: IT&S Telecommunications
Req #: 0000223705
Status: Hourly
Shift: Evening
Pay Range: $17.82 - $17.82 per hour
Pay Transparency
The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey.
The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.
Qualifications
Required:
- Highschool graduate or equivalent
- Previous experience in a telecommunications or customer service role
- Proficiency in operating phone systems and/or computer-based switchboards
- Strong verbal communication skills
- Ability to handle high stress situations
- English is a must
- Knowledge of hospital operations and medical terminology is a plus
- English is a must, other languages are a plus
- Shift work including nights, weekends, and holidays may be required
- Days
- Relays incoming and outgoing calls promptly and courteously
- Handles callers professionally and helpfully
- Monitors operations of telephone and paging systems
- Ensures that telephone equipment is in good working order and that problems are reported to the proper department
- Monitors emergency alarms and medical alarms located in the office
- Communicates medical and other information to authorized recipients
- Operates the hospital s telecommunication systems i,e,
- multi-line phone systems and computer based switchboards and in-house paging system
- Announces and beeps medical codes, disasters, and other emergencies in accordance with hospital and system policies
- Maintain accurate records of emergency calls
- Demonstrates a thorough awareness of and familiarity with information resources in the department
- Works closely with other hospital staff to ensure seamless communication and patient satisfaction
Salary : $18