What are the responsibilities and job description for the Office Administrator – Claims & Accounting Support Specialist position at RWB Trucking LLC?
Why Join RWB?
At RWB Trucking LLC, we're building something special. As a growing third-party logistics provider, we pride ourselves on delivering exceptional service while creating opportunities for our employees to grow their careers. You'll gain hands-on exposure to office operations, claims, and accounting, and make a meaningful impact as we continue to expand.
If you're a sharp, entry-level candidate looking for a role where you'll learn multiple sides of the business and grow with the company, we'd love to hear from you.
About The Role
If you're a sharp, entry-level candidate looking for a role where you'll learn multiple sides of the business and grow with the company, we'd love to hear from you.RWB Trucking LLC is looking for a sharp, motivated entry-level professional to join our team as an Office Administrator, supporting Claims and Accounting functions. This is a great opportunity for someone early in their career who is organized, detail-oriented, and eager to learn multiple sides of a growing third-party logistics business.
The ideal candidate is comfortable juggling day-to-day office operations, assisting with claims documentation, and supporting accounting and billing tasks. No prior industry experience is required — we're looking for someone sharp, reliable, and ready to grow with the company.
What You'll Do
Office Administration
● Support day-to-day office operations and administrative projects.
● Answer and route phone calls, emails, and general correspondence.
● Maintain accurate records, files, and organized documentation systems.
● Order office supplies and help coordinate meetings and events.
● Provide administrative support across departments as needed.
Claims Assistance
● Assist with processing and tracking transportation claims.
● Communicate with customers, carriers, and internal teams to gather claims documentation.
● Maintain organized, complete claim files.
● Assist with customer account set-ups and general customer support.
● Help document and improve internal claims processes as the company grows.
Accounting Support
● Assist with basic invoicing, billing, and data entry.
● Help track receivables/payables and follow up on outstanding items.
● Maintain accurate financial records and support month-end tasks.
● Assist the accounting team with projects and tasks as needed. What We're Looking For
What We're Looking For
● Entry-level candidates welcome - no prior experience required, just sharp, adaptable, and eager to learn.
● 0-3 years of office administration, customer service, claims, or accounting/bookkeeping experience is a plus.
● Strong organizational and time-management skills.
● Clear written and verbal communication skills.
● High attention to detail with excellent follow-through.
● Comfortable with numbers and basic accounting concepts.
● Ability to prioritize multiple tasks in a fast-paced environment.
● Professionalism and discretion when handling confidential or financial information.
● Strong Microsoft Office skills, including Outlook, Word, and Excel.
● Experience in transportation, logistics, or a 3PL environment is a plus but not required.
Who You Are
● Sharp, organized, and proactive.
● Resourceful and solutions-oriented.
● Comfortable working independently with minimal direction.
● Adaptable and excited to grow alongside a rapidly expanding company.
● Team-oriented with a positive, can-do attitude.