Home Health Coordinator - Ridgefield, CT Office

The Home Health Coordinator is responsible for scheduling and coordinating patient visits across disciplines to ensure timely, efficient, and compliant home health service delivery. This role supports clinician productivity, episode management, and patient satisfaction while working closely with clinical teams, patients, and families.

Location: On-site / Ridgefield, CT Office

Schedule: Full-Time / Monday - Friday / 8:30am -4:30pm

Key Responsibilities:

SchedulingCare Coordination

• Maintain accurate patient schedules, ensuring all ordered visits are appropriately assigned across disciplines
• Schedule all Start of Care (SOC) and Resumption of Care (ROC) visits in the scheduling system
• Assign and maintain a primary case manager for each patient
• Coordinate clinician coverage for absences, including vacations and sick time
• Communicate with patients and families regarding visit schedules and changes

Episode ManagementCompliance

• Ensure visits are completed timely to support billing, compliance, and quality outcomes
• Reconcile scheduled visits against physician orders to ensure regulatory adherence
• Monitor recertification timelines and provide weekly reminders to clinical staff
• Collaborate with clinical managers to support effective episode management
• Support scheduling strategies to minimize Low Utilization Payment Adjustments (LUPAs)
• Maintain working knowledge of Medicare guidelines and payment models

ProductivityOperational Oversight

• Monitor clinician schedules to ensure productivity expectations are met
• Run and analyze reports related to visit completion, timeliness, and scheduling accuracy
• Identify scheduling gaps, inefficiencies, or risks and proactively resolve them
• Partner with leadership to ensure balanced coverage across service territories

CommunicationCollaboration

• Serve as a liaison between patients, families, clinicians, and leadership
• Communicate scheduling updates and important information to field staff
• Collaborate with interdisciplinary teams to ensure coordinated, patient-centered care

Qualifications

• 2 years of healthcare experience required, including medical terminology.
• Bachelor's degree or licensed or experienced high level functioning Medical Assistant, CNA, Coder, or other Health care personnel experience.
• Minimum one year of community health experience preferred, with a strong knowledge base of home health or hospice and associated regulations.
• Knowledge of Medicare guidelines, episode management, and LUPA implications preferred
• Strong organizational, multitasking, and problem-solving skills
• Proficiency with EHR and scheduling systems
• Exceptional customer service skills including phone manner and ability to build relationships in a fast-paced environment.

Why RVNAhealth?RVNAhealth (formerly known as RVNA, the Ridgefield Visiting Nurse Association) is a twelve-time winner of the Hearst Media Top Workplaces Award. We offer rewarding career opportunities where you can make an enormous impact.

Benefits of Working at RVNAhealthRVNAhealth is committed to providing an exceptional, supportive, and progressive work environment for each employee. We offer:

• Competitive compensation
• Extensive benefits, including medical, dental and vision insurance, a 403(b) plan with matching contributions, life and disability insurance plans
• Paid time off
• Personal Wellness Days
• A supportive and employee-centric culture
• Comprehensive orientation
• Career path
• Ongoing educational, training and certification opportunities
• Wellness programs

Compensation:The pay range listed for this position is $25.00 to $30.00 per hour and represents RVNAhealth's commitment to pay transparency and is a reasonable estimate of possible compensation for this role at the time of posting. The final salary for this role will be determined based on careful consideration of a variety of factors, such as the candidate's exact location, experience, and expertise related to the qualifications.

RVNAhealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law.