What are the responsibilities and job description for the Front of House Manager position at Rusty Hooks Llc?
Benefits:
- Employee discounts
- Paid time off
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Training & development
About the Role:
Join Rusty Hooks LLC as our Front of House Manager in beautiful Southport, NC! This exciting role is perfect for a passionate leader who thrives in a dynamic environment and is dedicated to delivering exceptional customer experiences.
Responsibilities:
- Oversee daily front of house operations to ensure smooth service and guest satisfaction.
- Train, mentor, and manage front of house staff, fostering a positive team culture.
- Implement and maintain service standards to enhance the dining experience.
- Handle customer inquiries, complaints, and feedback with professionalism and care.
- Coordinate with the kitchen and bar staff for timely service and communication.
- Prepare staff schedules and manage labor costs effectively.
- Monitor inventory levels and assist with ordering supplies as needed.
- Assist in planning and executing special events and promotions.
Requirements:
- Proven experience in a front of house management role within the hospitality industry.
- Strong leadership skills with the ability to motivate and inspire a team.
- Exceptional communication and interpersonal skills for guest interaction.
- Ability to thrive in a fast-paced environment while maintaining attention to detail.
- Knowledge of POS systems and restaurant management software.
- Flexible schedule, including evenings, weekends, and holidays.
- High school diploma or equivalent; degree in hospitality management preferred.
- Passion for food and beverage service with a commitment to excellence.
About Us:
Rusty Hooks LLC has been a beloved fixture in Southport, NC for over 7 years, known for our fresh seafood and welcoming atmosphere. Our customers love the friendly service and the vibrant community vibe, while our employees appreciate the supportive work environment and opportunities for growth.