What are the responsibilities and job description for the Inside Sales position at Rust Automation & Controls Inc?
About Rust Automation & Controls Inc.
Join us for exciting work and competitive wages. Great benefits, family owned, and a friendly team!
General
Rust Automation & Controls is seeking a detail-oriented and customer-focused Inside Sales Representative to support our sales efforts and provide exceptional service to our customers. In this in-office role, you will work closely with outside sales teams to deliver technical and product support, prepare accurate quotations, process orders, and ensure timely follow-up throughout the sales process. Success in this position requires strong problem-solving abilities, technical aptitude, and outstanding communication skills.
Role Responsibilities
Rust Automation & Controls is a family-owned business and possesses a fantastic culture, balancing work, and family. With a strong pioneering spirit, it has been offering industrial automation equipment and solutions since 1976. Headquartered in West Jordan, UT with dozens of satellite locations, Rust Automation & Controls covers more than 2 million square miles in the Western half of the United States.
Join us for exciting work and competitive wages. Great benefits, family owned, and a friendly team!
General
Rust Automation & Controls is seeking a detail-oriented and customer-focused Inside Sales Representative to support our sales efforts and provide exceptional service to our customers. In this in-office role, you will work closely with outside sales teams to deliver technical and product support, prepare accurate quotations, process orders, and ensure timely follow-up throughout the sales process. Success in this position requires strong problem-solving abilities, technical aptitude, and outstanding communication skills.
Role Responsibilities
- Provide technical, application, and product support, including pricing and delivery information to salespeople and customers.
- Review incoming orders for proper product selection and application.
- Support Outside Sales with lead qualification/follow-up, Bid specifications, and Project bid specifications.
- Answer sales personnel’s questions about doing business with Rust Automation & Controls (tools and processes)
- Desire to "think outside the box" and suggest new ideas to the team and offer resolutions.
- Actively seeks information to understand customer circumstances, problems, expectations, and needs
- Acts independently and on own initiative
- Uses an understanding of customer needs to initiate solutions
- Implement customer feedback to improve the overall experience and prevent issues from occurring
- Critical thinking and problem-solving skills
- Ability to read, analyze and interpret technical documents and bid specifications
- Ability to effectively present information in a clear and organized manner, and respond professionally and appropriately to questions from managers, reps, and customers
- Compensation based on education and experience
- The security of working for a family-owned company
- A wide range of training opportunities
- Comprehensive benefits package which includes medical, dental and vision
- Generous paid-time-off
- Life insurance and 401(k) savings with company match
Rust Automation & Controls is a family-owned business and possesses a fantastic culture, balancing work, and family. With a strong pioneering spirit, it has been offering industrial automation equipment and solutions since 1976. Headquartered in West Jordan, UT with dozens of satellite locations, Rust Automation & Controls covers more than 2 million square miles in the Western half of the United States.
- Do you have a pioneering spirit & are you looking to work for a growing company with a great culture?
- Do you enjoy working with a motivated team that provides the best solutions for their customers?
- Do you exemplify what great looks like?
- Do you enjoy solving problems?
- Do you accept challenges?
