What are the responsibilities and job description for the Field Service Technician / Engineer Boise position at Rust Automation & Controls Inc.?
Rust Automation and Controls is a family-owned industrial instrumentation and automation sales company founded in 1976 and headquartered in West Jordan, Utah. For more than 50 years, we have supported customers across the Western United States with measurement and control solutions that keep critical operations running. While headquartered in Utah, our experienced sales team is located throughout our territory, delivering responsive local support backed by deep technical expertise. We serve industries including oil and gas, water and wastewater, power generation, manufacturing, food and beverage, and life sciences, offering products, application support, training, and ongoing service.
Position Overview
Position: Instrumentation / Field Service Technician
Location: Western United States
Rust Automation & Controls is seeking a motivated Field Service Technician to support customers across the Western United States. This role focuses on hands-on instrumentation service, troubleshooting, calibration, and repair while working independently in a variety of industrial environments and collaborating with internal service and management teams.
Key objectives include:
- Providing reliable and professional field service support to customers
- Applying strong technical aptitude to instrumentation, calibration, and repair activities
- Supporting customer operations through responsive, high-quality service execution
- Adapting to varying industrial environments and customer site requirements
Role & Responsibilities
The Field Service Technician will support customers throughout the Rust Automation & Controls service region, working independently in the field while maintaining strong communication with internal teams.
Key responsibilities include:
- Daily travel to a diverse customer base across multiple industrial environments
- Applying instrumentation knowledge to troubleshoot, repair, and service equipment
- Successful completion and application of apprenticeship-level instrumentation training
- Adapting to customer-specific safety, operational, and environmental requirements
- Performing hands-on troubleshooting, calibration, and repair activities
- Utilizing hand tools and electronic testing equipment to diagnose and resolve issues
- Maintaining professionalism, safety compliance, and quality standards in the field
- Regional travel within the following states: UT, CA, CO, WY, NV, ID, MT, ND, HI
Qualifications & Profile
Education & Experience
- High School Diploma or equivalent (minimum requirement)
- Associate Degree in a technical field (preferred)
- Field service or industrial experience (preferred)
- Instrumentation training or apprenticeship experience (preferred)
- Calibration and/or metrology experience (preferred)
- Safety certifications or credentials (preferred)
Skills & Competencies
- Demonstrated basic electrical and mechanical knowledge
- Knowledge of instrumentation systems (preferred)
- Ability to use hand tools and electronic testing equipment
- Strong computer proficiency and communication skills
- Ability to manage multiple projects simultaneously
- Strong attention to detail with a focus on accuracy and quality
- Strong interpersonal and customer-facing communication skills
- Ability to work independently and exercise sound judgment
- Self-motivated with strong organizational and prioritization skills
- Dependable, punctual, and accountable for assigned responsibilities
- Curiosity and desire to learn and develop professionally
- Willingness and ability to travel extensively and work flexible schedules
- Valid Driver’s License with a safe driving record
Benefits & Perks
- Compensation based on education and experience
- Stability and security of a family-owned organization
- Extensive training and professional development opportunities
- Comprehensive benefits package including medical, dental, and vision coverage.
- Competitive paid time off
- Life insurance
- 401(k) with company match
Is This You?
- Do you enjoy hands-on technical work in industrial environments?
- Do you take pride in solving problems and supporting customer operations?
- Do you thrive working independently while representing a trusted organization?
- Do you value learning, growth, and long-term career stability?
If you answered YES, Rust Automation & Controls would love to welcome you to our family.