Mortgage Loan Processing Associate

Loan Processing Associate

Russell Tobin’s client is seeking an experienced Loan Processing Associate to support residential mortgage loan processing and ensure loan documentation meets established guidelines. This role focuses on reviewing title and insurance documents, clearing loan conditions, managing a personal loan pipeline, and coordinating with internal and external partners to keep loans on track for closing.

The ideal candidate has at least five years of residential mortgage loan processing experience, strong attention to detail, and the ability to manage multiple loans while delivering excellent customer service.

Location: Tempe, AZ

Pay Rate: $25–$27/hour

Contract Length: 12-month contract with potential for temp-to-perm conversion

Work Arrangement: Hybrid

Interview Process: 2 rounds

What You’ll Be Doing

• Request, review, and verify loan processing documents, including title and insurance documentation.
• Clear loan processing conditions within the loan operating system, including insurance, collateral, disclosure, and title requirements.
• Review title and insurance documents to ensure they meet established brokerage guidelines.
• Serve as a primary point of contact for internal and external business partners regarding documentation requirements, timelines, and outstanding loan conditions.
• Coordinate with Mortgage Specialists and other internal partners to manage expectations and keep loan processing timelines on track.
• Monitor an individual loan pipeline to ensure loans progress efficiently and meet client expectations.
• Track loan progress through closing and ensure required documents remain valid and have not expired.
• Independently identify issues, resolve processing challenges, and proactively address potential delays.

What You Bring

• At least 5 years of residential mortgage loan processing experience.
• A proven track record of producing high-quality loans while managing a large client base.
• Experience reviewing title, insurance, and other mortgage-related documentation.
• Strong written, verbal, analytical, and problem-solving skills.
• Excellent organizational skills, including the ability to multitask, prioritize competing deadlines, and manage time effectively.
• A strong customer service mindset and the ability to communicate professionally with internal and external partners.
• Proficiency in Microsoft Office applications.
• High school diploma or equivalent required.

Preferred Qualifications

• Demonstrated ability to meet individual and organizational production goals.
• Experience working in a deadline-driven mortgage processing environment while maintaining accuracy and quality.
• Ability to work independently and manage multiple loans through the closing process.

What Makes This Opportunity Stand Out

• Competitive pay of $25–$27 per hour.
• A 12-month contract with potential for permanent placement.
• Hybrid work arrangement in Tempe, Arizona.
• The opportunity to contribute to an established residential mortgage operations team.

PrideGlobal and it's affiliates offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, pet insurance and employee discounts with preferred vendors.

Equal Employment Opportunity

PrideGlobal and it's affiliates are an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.

Fair Chance Employment

PrideGlobal and it's affiliates are a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.

Accommodations

We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us.

Only applicable for San Francisco Candidates : Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation