Loan Consultant

Pride Global/Russell Tobin & Associates is seeking a Collections Specialist to work for one of our top clients in Stevens Point, WI 54481.

Apply today for consideration!

Employment Type: Contract

Job Title: Collections Specialist

Pay rate: $19/hr. to $20/hr.

Location: Stevens Point, WI 54481

Shift (hours)/schedule: 8a – 5p, 1 day per week will be 10a – 7p

Duration: Till 12/31/2026, with possible extension

Overview:

• Contact delinquent loan customers daily by telephone via the auto-dialer and/or dial directly to resolve delinquency issues.
• Plus, handle incoming calls from account holders or colleagues.
• Document all conversations, information, and account changes via the system to ensure a complete and accurate record of the delinquency and its resolution.
• Collect delinquent accounts at department and compliance standards.
• Meet department goals for delinquency resolution by contacting and resolving the greatest number of customer issues to reduce bank risk.
• Submit referrals to the proper departments to resolve issues related to misapplied payments forced place insurance, escrow inquiries, etc.
• Assist in the training of new associates.

ABOUT US:

Russell Tobin is a leading minority-owned professional and technical recruitment and staffing advisory organization. We are comprised of specialized practices focusing on a variety of skill sets and industries. Having a depth and breadth of industry expertise, our subject matter experts are able to provide tailored and swift sourcing solutions to fulfill client hiring needs. In other words, we connect top talent with companies.

As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.

Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.