Human Resources Specialist

Job Title: HR Support Representative 4

Location: Tualatin, OR 97062 (ON SITE)

Pay Range: $45 – 55/Hr. On W2 (Depending on Experience/Interview)

Duration: Contract Role (Possible Extension or Temp to Hire for Right Candidate)

Work Schedule: Mon-Fri 8 AM – 5:00 PM (Tuesdays and Thursdays are required days in office (with some flexibility).

Job Description:

This role is part of a global HR transformation initiative and will support both global design and regional execution activities

Support global functional workstreams (Case, Knowledge, Document Management) in partnership with the Global Functional Lead and Regional Leaders

Assist with maintaining functional documentation and design materials

Ensure documents are properly versioned, stored, and accessible in SharePoint

Work with partners to research and support requirements related to knowledge, document, and case management (e.g., retention rules, regional vs global structures)

Assist in formatting, reviewing, and organizing knowledge articles

Ensure knowledge content follows standard templates and structure

Support bulk updates and clean-up activities for knowledge content

Track knowledge article readiness for testing and go-live

Support organization and clean-up of HR documents used in service delivery

Properly stored and categorized

Aligned to standard naming and structure

Assist with tracking document readiness for migration or use in ServiceNow

Help maintain alignment between SharePoint content and HRSD usage

Assist with tracking and organizing case management requirements and scenarios

Support preparation of case examples and scenarios for testing

Help document workflows, routing logic, and process notes

Identify and document gaps or issues surfaced during design and testing

Assist with UAT preparation activities, including:

Test case formatting and organization

Test data tracking

Track testing progress, defects, and follow-ups

Help coordinate defect updates and ensure status is current

Support cleanup and documentation after test cycles

Requirements and decisions

Knowledge articles

Testing progress and defects

Ensure data is accurate, up to date, and easy to interpret

Provide basic summaries to support team visibility

Follow up on action items and deliverables across the functional team

Help ensure deadlines and deliverables are not missed

Support cross-team coordination where needed (functional, training, testing)

Help balance priorities across multiple stakeholders and timelines

Assist with ad hoc requests from:

HR Services Leader - US

Global Functional Lead

Regional Leaders

Support coordination between global functional direction and regional execution needs

Support readiness activities leading up to go-live

Help maintain organization across multiple regional inputs

Skills:

Bachelor’s degree in:

Human Resources, Business Administration, or related field or equivalent practical experience

1–3 years of experience in:

HR support

Project coordination

Shared services or operations support

Strong organization and attention to detail

Ability to manage and maintain multiple trackers and documents

Clear and professional written communication

Ability to follow defined processes and templates

Functional/Technical Skills

Experience working in Excel and SharePoint (required)

Familiarity with ServiceNow (preferred but not required)

Basic understanding of:

HR processes or HR shared services (preferred)

Knowledge management or documentation standards (preferred)

Self-directed with the ability to take guidance and execute independently

Comfortable working in a fast-paced project environment

Able to manage repetitive and detail-heavy tasks with accuracy

“Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.”