Employee Listening Research Analyst

People Analytics - Employee Listening Research Analyst (NO C2C)

Duration:12 Months Contracts with possible extension

Location: Hybrid, Seattle , WA | Cupertino, CA | Austin , TX

Job Description

Client's People Analytics Research team helps senior leaders understand the employee experience, and connect that understanding to meaningful action. This close-knit, highly productive team is looking for research management support for our upcoming employee engagement surveys.

The ideal candidate will have deep experience with employee surveys in medium-to-large sized organizations, and be comfortable working in a fast-paced, hands-on environment. This individual should have strong analytical, survey operations, and project management skills to handle a variety of survey program activities.

Years of Experience

• 3-5 years relevant experience with employee surveys or HR analytics, ideally with a focus on employee engagement.

Duties

• Work with our team to deliver Client's employee engagement surveys, and generate insights that directly influence the employee experience.
• Support survey operations, including managing survey invitations and reporting access, as well as quality control and testing of online survey and reporting portal.
• Provide user help to People Business Partners, employees, and other teams through various support channels (e.g., Slack, email, case management).
• Partner with Senior Research Managers to analyze survey results (both scaled items and open text) to identify insights related to employee sentiment.
• Contribute to the development of new survey methodologies and research initiatives.
• Create reporting materials using Keynote, Pages, and other tools to share with leaders, partners, and key stakeholders.
• Review reports to ensure data accuracy and quality.

Skills

• Experience supporting employee surveys end-to-end — working with cross-functional teams and vendors to manage survey fielding, as well as analyzing results (e.g., descriptive and inferential statistics, correlation, qualitative analysis) to identify key trends and actionable insights, and creating reports to a wide audience of leaders and key stakeholders.
• Excellent organizational skills, acute attention to detail, and ability to balance multiple tasks.
• Strong data visualization skills (creating charts, tables, and slides).
• Excellent interpersonal skills and ability to work effectively across teams.
• Understanding of data privacy principles in survey research.

Technical Skills

• Proficiency with analytics and visualization platforms (e.g., R, SPSS, Tableau, or similar)
• Experience with survey platforms (Medallia preferred)
• Experience with project management tools (Wrike preferred)
• Experience with PowerPoint or Keynote (preferred), Excel, and collaboration tools (e.g., Box, Quip)

Education & Experience

• Degree in organizational psychology/social sciences; statistics/economics; or business administration OR equivalent experience

Russell Tobin offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors