What are the responsibilities and job description for the Technical Support Technician position at Russell, Tobin & Associates?
Our client, a Top Fortune Tech Company is looking to hire a Data Center Tech/ Technical Support Technician in New Carlisle, IN (Onsite)
Pay Rate Range: $20/h - $25/h on W2, Depending on Experience
New Carlisle, IN (Onsite)
Contract (6 Months Possible extension)
Job Description:
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Pay Rate Range: $20/h - $25/h on W2, Depending on Experience
New Carlisle, IN (Onsite)
Contract (6 Months Possible extension)
| Daily schedule | Needs to be able to work days/nights/weekends as needed – site moving to 24/7 operations, need to be open to all shifts (Sun-Wed (10hrs a day) or Wed-Sat (10hrs a day))) |
Job Description:
- Provides support to end users on a variety of issues.
- Identifies, researches, and resolves technical problems.
- Responds to telephone calls, email and personnel requests for technical support.
- Documents, tracks and monitors the problem to ensure a timely resolution.
- May require an associate's degree in a related area and 0-3 years of experience in the field or in a related area.
- Has knowledge of commonly used concepts, practices, and procedures within a particular field.
- Relies on instructions and pre-established guidelines to perform the functions of the job.
- Works under immediate supervision.
- Typically reports to a supervisor or manager.
- Data Center experience or cabling Experience is a real plus
#RTA
#LI-GB1