Product Analyst

Russell Tobin is hiring for their direct technology client on a hybrid basis.

Product Analyst - Digital Content
Duration: 6 Months Contract with possible extension
Location: Columbus, OH-43230 Hybrid (3 days onsite: Tue/Wed/Thu)
Payrate Range: $35-$38/h on W2 (All inclusive)

Overview
The Product Analyst is responsible for supporting the end-to-end delivery of complex digital products within a content-focused environment. This role partners closely with Product Owners, SMEs, development teams, and creative/merchandising stakeholders to ensure a best-in-class customer experience across digital channels. The ideal candidate brings strong Agile experience, digital or ecommerce knowledge, and the ability to work in a fast-paced, cross-functional environment.

Responsibilities

• Support product lifecycle activities from concept through delivery.
• Partner with Product Owner to define and refine product features that align to business goals.
• Gather requirements; write user stories and acceptance criteria.
• Maintain awareness of industry trends to guide product roadmap decisions.
• Identify product dependencies and impacts across digital platforms.
• Act as Product Owner proxy as needed.
• Coordinate and execute UAT with a focus on customer experience.
• Train internal users on new features and functionality.
• Manage and optimize 3rd-party solutions and tools.
• Execute A/B tests and analyze results.
• Prepare data for lower development environments.
• Serve as point of contact for developers during requirement clarifications.
• Analyze support issues to identify trends and improvement opportunities.
• Participate in on-call rotations and defect triage to ensure platform stability.

• Strong experience writing Agile user stories & acceptance criteria.
• Ecommerce or digital product experience (retail preferred).
• Ability to thrive in a fast-paced environment.
• Excellent communication and cross-functional partnering skills.
• Solid understanding of Agile frameworks and terminology.

• Agile product team environments
• Working with creative, marketing, merchandising, or operational stakeholders
• CMS, PIM, or other digital content tools (power user level a plus)
• Digital merchandising, content setup, or creative production workflows
• Change management or workflow-focused roles
• Strong curiosity and problem-solving mindset

Culture & Traits
Curious, organised, collaborative, motivated, service-oriented.

Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.

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