What are the responsibilities and job description for the Collections and Deductions Analyst position at Russell, Tobin & Associates?
Job Details
Job Title: Collections & Deductions Analyst (6-Month Contract | Temp-to-Perm)
Pay Rate: $28/hr
Location: Fully Remote (if outside Orlando); Hybrid 1 day/week onsite if local to Orlando
Start: ASAP
Type: 6-month contract with potential to convert to full-time
About the Role
We are seeking an experienced Collections & Deductions Analyst to support a large, high-volume Accounts Receivable portfolio. This position is responsible for researching customer disputes, short payments, credits, invoices, and contracts to ensure accurate account balances and successful recovery of invalid deductions.
This role is best suited for professionals with strong analytical skills, advanced Excel capabilities, and experience handling large customer portfolios in an enterprise environment.
Key Responsibilities
Portfolio & Dispute Management
Cash Application & Reconciliation
Customer Communication & Collections
Reporting & Compliance
Required Skills & Experience
Preferred Qualifications
Work Environment
Job Title: Collections & Deductions Analyst (6-Month Contract | Temp-to-Perm)
Pay Rate: $28/hr
Location: Fully Remote (if outside Orlando); Hybrid 1 day/week onsite if local to Orlando
Start: ASAP
Type: 6-month contract with potential to convert to full-time
About the Role
We are seeking an experienced Collections & Deductions Analyst to support a large, high-volume Accounts Receivable portfolio. This position is responsible for researching customer disputes, short payments, credits, invoices, and contracts to ensure accurate account balances and successful recovery of invalid deductions.
This role is best suited for professionals with strong analytical skills, advanced Excel capabilities, and experience handling large customer portfolios in an enterprise environment.
Key Responsibilities
Portfolio & Dispute Management
Cash Application & Reconciliation
Customer Communication & Collections
Reporting & Compliance
Required Skills & Experience
Preferred Qualifications
Work Environment
Pay Rate: $28/hr
Location: Fully Remote (if outside Orlando); Hybrid 1 day/week onsite if local to Orlando
Start: ASAP
Type: 6-month contract with potential to convert to full-time
About the Role
We are seeking an experienced Collections & Deductions Analyst to support a large, high-volume Accounts Receivable portfolio. This position is responsible for researching customer disputes, short payments, credits, invoices, and contracts to ensure accurate account balances and successful recovery of invalid deductions.
This role is best suited for professionals with strong analytical skills, advanced Excel capabilities, and experience handling large customer portfolios in an enterprise environment.
Key Responsibilities
Portfolio & Dispute Management
- Monitor, track, and analyze customer disputed invoices and short payments on high-volume accounts.
- Perform detailed analysis of customer accounts based on purchase history, payment behavior, credit limits, and overall risk exposure.
- Evaluate past-due A/R accounts and help reduce credit exposure.
- Determine creditworthiness and recommend account order holds/releases.
Cash Application & Reconciliation
- Research and resolve cash application discrepancies using SAP, bank statements, and customer portals.
- Evaluate aged items for potential write-offs and refund analysis.
- Perform offsetting adjustments and ensure accurate customer balances.
Customer Communication & Collections
- Contact customers to resolve disputes, recover invalid deductions, and secure payments.
- Negotiate payment plans when needed.
- Collaborate with Sales, Logistics, Operations, and Senior Leadership to address account issues and release orders.
- Maintain strong cross-functional communication on account risks and escalations.
Reporting & Compliance
- Prepare monthly and ad-hoc Excel reports for leadership and internal stakeholders.
- Maintain data in SAP related to discounts, allowances, deductions, and adjustments.
- Ensure compliance with GAAP and SOX requirements, maintaining audit-ready documentation.
- Support audits related to deductions, payments, and write-offs.
- Assist in preparing accounts for placement with collection agencies or third parties.
Required Skills & Experience
- 5 years of Accounts Receivable experience in a large, enterprise-level company.
- 5 years of A/R dispute resolution and deductions experience.
- 5 years of cash application research and reconciliation.
- Advanced Excel expertise (must be able to independently write formulas such as VLOOKUP/XLOOKUP, INDEX/MATCH, SUMIFS, nested formulas, Pivot Tables, etc.).
- Experience managing large customer portfolios (over $100M preferred).
- Hands-on experience with SAP, Oracle, or other large-scale ERP systems.
- Strong experience working in customer/vendor portals (e.g., major retailers, distributors, EDI systems).
- Strong verbal and written communication skills; ability to interact professionally with customers and senior leadership.
- Experience working in a publicly traded company and following GAAP/SOX controls.
- Ability to work independently, handle high volume, and make quick decisions.
Preferred Qualifications
- Bachelor s degree in Accounting, Finance, or Business Administration (Associate s degree acceptable with experience).
- Experience negotiating disputes and recovering invalid deductions.
- Root cause analysis and trend identification using large datasets.
Work Environment
- Remote: If you live outside Orlando
- Hybrid: If local (required onsite on Wednesdays)
Job Title: Collections & Deductions Analyst (6-Month Contract | Temp-to-Perm)
Pay Rate: $28/hr
Location: Fully Remote (if outside Orlando); Hybrid 1 day/week onsite if local to Orlando
Start: ASAP
Type: 6-month contract with potential to convert to full-time
About the Role
We are seeking an experienced Collections & Deductions Analyst to support a large, high-volume Accounts Receivable portfolio. This position is responsible for researching customer disputes, short payments, credits, invoices, and contracts to ensure accurate account balances and successful recovery of invalid deductions.
This role is best suited for professionals with strong analytical skills, advanced Excel capabilities, and experience handling large customer portfolios in an enterprise environment.
Key Responsibilities
Portfolio & Dispute Management
- Monitor, track, and analyze customer disputed invoices and short payments on high-volume accounts.
- Perform detailed analysis of customer accounts based on purchase history, payment behavior, credit limits, and overall risk exposure.
- Evaluate past-due A/R accounts and help reduce credit exposure.
- Determine creditworthiness and recommend account order holds/releases.
Cash Application & Reconciliation
- Research and resolve cash application discrepancies using SAP, bank statements, and customer portals.
- Evaluate aged items for potential write-offs and refund analysis.
- Perform offsetting adjustments and ensure accurate customer balances.
Customer Communication & Collections
- Contact customers to resolve disputes, recover invalid deductions, and secure payments.
- Negotiate payment plans when needed.
- Collaborate with Sales, Logistics, Operations, and Senior Leadership to address account issues and release orders.
- Maintain strong cross-functional communication on account risks and escalations.
Reporting & Compliance
- Prepare monthly and ad-hoc Excel reports for leadership and internal stakeholders.
- Maintain data in SAP related to discounts, allowances, deductions, and adjustments.
- Ensure compliance with GAAP and SOX requirements, maintaining audit-ready documentation.
- Support audits related to deductions, payments, and write-offs.
- Assist in preparing accounts for placement with collection agencies or third parties.
Required Skills & Experience
- 5 years of Accounts Receivable experience in a large, enterprise-level company.
- 5 years of A/R dispute resolution and deductions experience.
- 5 years of cash application research and reconciliation.
- Advanced Excel expertise (must be able to independently write formulas such as VLOOKUP/XLOOKUP, INDEX/MATCH, SUMIFS, nested formulas, Pivot Tables, etc.).
- Experience managing large customer portfolios (over $100M preferred).
- Hands-on experience with SAP, Oracle, or other large-scale ERP systems.
- Strong experience working in customer/vendor portals (e.g., major retailers, distributors, EDI systems).
- Strong verbal and written communication skills; ability to interact professionally with customers and senior leadership.
- Experience working in a publicly traded company and following GAAP/SOX controls.
- Ability to work independently, handle high volume, and make quick decisions.
Preferred Qualifications
- Bachelor s degree in Accounting, Finance, or Business Administration (Associate s degree acceptable with experience).
- Experience negotiating disputes and recovering invalid deductions.
- Root cause analysis and trend identification using large datasets.
Work Environment
- Remote: If you live outside Orlando
- Hybrid: If local (required onsite on Wednesdays)
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Salary : $28