What are the responsibilities and job description for the Collections Specialist - 3rd Party position at Recovery Collections Solutions?
Overview
We are seeking a detail-oriented and proactive Collections Specialist - 3rd Party to join our team. This role is vital in managing the collection process for third-party accounts, ensuring timely payments, and maintaining strong relationships with external clients. The ideal candidate will possess a solid understanding of credit card and pdl accounts receivable, along with excellent communication skills and professionalism.
Duties
- Manage and follow up on outstanding third-party accounts receivable, ensuring timely collection of payments.
- Utilize financial software to track and manage accounts receivable
- Answer calls from fast paced dialer to close calls
- Work a minimum of 30 accounts from assigned queue per day
- Make a minimum 100 outbound calls per day while answering incoming calls
- Analyze accounts to identify delinquency reasons and propose solutions
- Collaborate with internal teams for account resolution
- Maintain accurate records of all collection activities
- Adhere to assigned schedule is a must
- Follow FDCPA rules and regulations
Qualifications
- - Strong negotiating skills
- Excellent working within a team environment
- Knowledge of account analysis and financial concepts required
- 2 years experience in collections preferred
- Excellent phone etiquette combined with customer service skills to handle sensitive communications professionally.
Job Type: Full-time
Pay: $18.00 - $23.00 per hour
Expected hours: 40 per week
Benefits:
- Paid training
Work Location: In person
Salary : $18 - $23