What are the responsibilities and job description for the Store Sales Manager position at Russell Cellular?
Company Description Russell Cellular is a long-standing Verizon Authorized Retailer that has been serving customers since 1993 with a strong focus on people and service. The company is dedicated to building lasting customer relationships while fostering professional growth and development for team members. Russell Cellular promotes a caring culture that emphasizes opportunity, value, and teamwork. Team members are encouraged to make a positive impact in the communities they serve and to pursue fulfilling career paths within the organization. Candidates can learn more about opportunities at www.russellcellular.com/careers.
Role Description The Store Sales Manager is a full-time, on-site role based in Springfield, IL, responsible for leading daily store operations and sales performance. This role oversees, coaches, and motivates the store team to achieve sales targets, deliver excellent customer service, and uphold company standards. The Store Sales Manager monitors key performance metrics, manages inventory and merchandising, and ensures compliance with Verizon and Russell Cellular policies and procedures. Daily responsibilities include scheduling staff, providing ongoing training, supporting problem resolution, and maintaining a clean, organized retail environment. The role also involves engaging with customers, identifying their needs, recommending wireless solutions, and driving initiatives that enhance customer loyalty and community presence.
Qualifications
Role Description The Store Sales Manager is a full-time, on-site role based in Springfield, IL, responsible for leading daily store operations and sales performance. This role oversees, coaches, and motivates the store team to achieve sales targets, deliver excellent customer service, and uphold company standards. The Store Sales Manager monitors key performance metrics, manages inventory and merchandising, and ensures compliance with Verizon and Russell Cellular policies and procedures. Daily responsibilities include scheduling staff, providing ongoing training, supporting problem resolution, and maintaining a clean, organized retail environment. The role also involves engaging with customers, identifying their needs, recommending wireless solutions, and driving initiatives that enhance customer loyalty and community presence.
Qualifications
- Leadership and team management skills, including the ability to coach, mentor, and develop sales staff.
- Retail sales and customer service skills with a track record of meeting or exceeding sales goals.
- Basic business and operational skills, including inventory handling, cash management, and KPI monitoring.
- Strong communication and interpersonal skills for working with customers, team members, and partners.
- Problem-solving, decision-making, and time management skills to handle a fast-paced retail environment.
- Comfort with technology, mobile devices, and point-of-sale systems; willingness to learn Verizon products and services.
- Prior experience in retail management or supervisory roles is preferred.
- High school diploma or equivalent required; post-secondary education in business or related fields is a plus.
- Ability to work on-site in Springfield, IL, including evenings, weekends, and holidays as needed.