What are the responsibilities and job description for the Used Car Sales Manager position at RUSS DARROW GROUP?
The Russ Darrow Group is seeking a driven and experienced Used Car Sales Manager to lead and develop a high-performing sales team. This role is ideal for a proven automotive professional who thrives on coaching others, driving results, and delivering an exceptional customer experience.
As a Used Car Sales Manager, you will play a key role in mentoring Sales Associates, improving team performance, and helping customers through the buying process. The ideal candidate brings strong leadership skills, a track record of success in automotive sales, and a hands-on approach to desking and closing deals.
Responsibilities
- Lead, motivate, and hold the sales team accountable to performance goals and standards
- Work directly with customers and sales staff to build relationships and enhance the overall sales process
- Assist in desking deals, structuring transactions, and closing new car deals and helping with used car deals when necessary
- Train, coach, and mentor Sales Associates on proven sales techniques and product knowledge
- Monitor and improve team productivity, including lead follow-up, appointments, and closing ratios
- Ensure a high level of customer satisfaction throughout the sales process
- Collaborate with F&I and other departments to ensure smooth deal flow and customer experience
- Manage used vehicle inventory, including sourcing, acquisition, pricing strategy, aging, and turn rates
- Actively acquire inventory through auctions, trade-ins, service drive opportunities, and third-party marketplaces
- Evaluate and appraise trade-ins, ensuring accurate valuations and strong gross potential
- Oversee the reconditioning process, working closely with service to control costs, turnaround time, and vehicle quality
- Ensure all used vehicles meet company standards for safety, quality, and merchandising before being frontline-ready
- Monitor and adjust market-based pricing using tools and data to remain competitive while maximizing profit
About Us
The Darrow Difference is the foundation of our success – and we want you to be a part of it!
Are you outgoing, enjoy meeting new people, and have a passion for the latest technology? Are you looking for a fulfilling career and not just another job? At the Russ Darrow Group, we share the same commitment to our employees as we do our customers – after all, a great customer experience is only possible with great employees.
What We Offer
We believe in investing in our employees’ growth and well-being, that’s why we provide continuous training, advancement opportunities, competitive compensation, flexible schedules, comprehensive benefits, and employee assistance programs. Our culture emphasizes family values, diversity, and teamwork, ensuring exceptional service through empowered and dedicated team members.
No experience? No problem! We’re eager to train the right candidates from the ground up. Our top-notch tools and resources will help you succeed! With over six decades of success, our experienced management teams will provide comprehensive training and support from day one.
If you’re ready to join a team that values community involvement, career development, and a legacy of excellence, we’d love to hear from you!!
Benefits
- Competitive Compensation Plans
- Full Benefits Package
- Medical, Dental & Vision
- 401k with Company Match
- HSA with Company Contribution
- PTO from day one!!
- Growth and Advancement Opportunities
Qualifications
- Dealership management experience
- Must be interested in training additional sales associates and work within a team environment
- Enthusiastic with high energy throughout the sales workday
- Clean driving record
- Willing to submit to a pre-employment background check & drug screen