Service Porter/Lot Attendant

Russ Darrow Waukesha Kia is seeking a reliable, customer-focused, and detail-oriented Service Porter/Lot Attendant to support daily service department operations. This role is ideal for someone who enjoys staying active, working in a fast-paced environment, and providing a positive first impression for our service customers.

As a Service Lot Attendant, you will play an important role in assisting customers as they arrive for service, helping maintain an organized service drive, and supporting the service advisors, technicians, and overall service department.

Responsibilities

• Greet customers promptly and professionally as they arrive in the service drive
• Escort customers to the service writing area and assist with directing them through the service check-in process
• Offer customers available amenities and help ensure they feel welcomed and comfortable during their visit
• Move customer vehicles safely between the service drive, technician stalls, parking areas, and pickup areas as directed
• Retrieve vehicles from service stalls and return them to the service drive for customer pickup
• Escort customers back to their vehicles when service is completed
• Help maintain a clean, organized, and professional service drive, shop area, service advisor area, and customer waiting area
• Complete end-of-day cleanup of the shop and service writing areas
• Ensure printers are stocked with paper and supplies as needed
• Monitor service department forms and supplies and restock as needed
• Keep the customer waiting area clean, organized, and stocked with amenities such as snacks and beverages
• Assist with keeping dealership grounds and service areas clean and presentable, including snow and debris removal as needed
• Follow dealership safety procedures when moving, parking, and handling customer vehicles

About Us

The Darrow Difference is the foundation of our success – and we want you to be a part of it!   

Are you outgoing, enjoy meeting new people, and have a passion for the latest technology? Are you looking for a fulfilling career and not just another job? At the Russ Darrow Group, we share the same commitment to our employees as we do our customers – after all, a great customer experience is only possible with great employees.  

What We Offer

We believe in investing in our employees’ growth and well-being, that’s why we provide continuous training, advancement opportunities, competitive compensation, flexible schedules, comprehensive benefits, and employee assistance programs. Our culture emphasizes family values, diversity, and teamwork, ensuring exceptional service through empowered and dedicated team members.  

No experience? No problem! We’re eager to train the right candidates from the ground up. Our top-notch tools and resources will help you succeed! With over six decades of success, our experienced management teams will provide comprehensive training and support from day one. 

If you’re ready to join a team that values community involvement, career development, and a legacy of excellence, we’d love to hear from you!!

Benefits

• Competitive Compensation Plans
• Full Benefits Package
• Medical, Dental & Vision
• 401k with Company Match
• HSA with Company Contribution
• PTO from day one!!
• Growth and Advancement Opportunities

Requirements

• Valid driver’s license with a clean driving record 
• Strong attention to detail and ability to work efficiently 
• Ability to work in a fast-paced, team-oriented environment 
• Comfortable working both indoors and outdoors in varying weather conditions 
• Strong work ethic and reliability 
• Interest in growth and advancement within the automotive industry