What are the responsibilities and job description for the Machine Shop Office Manager position at Rusco MFG, inc?
Overview
We are seeking a dedicated and organized Machine Shop Office Manager to join our team in Machesney Park, IL. In this role, you will play a crucial part in ensuring the smooth operation of our machine shop by managing administrative tasks, coordinating schedules, and supporting our skilled workforce. If you have a knack for multitasking and a passion for the manufacturing industry, we want to hear from you
Responsibilities
- Oversee daily office operations and ensure efficient workflow within the machine shop.
- Manage scheduling and appointment setting for staff and equipment usage.
- Maintain accurate records of inventory, orders, and production schedules.
- Customer Order Entry and expediting
- Coordinate communication between management, staff, and clients.
- Assist in the preparation and retention of reports and documentation as needed.
- Implement and maintain office procedures and policies to enhance productivity.
- Support the hiring process by coordinating interviews and onboarding new employees.
- Handle customer inquiries and provide exceptional service to clients.
- Assist in obtaining outside processing quotes
- Track outside operations open orders and expedite when needed
Qualifications
- High school diploma or equivalent; associate's or bachelor's degree in business administration or related field preferred.
- Proven experience in an office management or administrative role, preferably in a manufacturing or machine shop environment.
- Strong organizational skills and attention to detail.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and office management software.
- Ability to multitask and prioritize effectively in a fast-paced environment.
- Basic understanding of machine shop operations is a plus.