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TXIX Case Manager (Pullman, WA)

Rural Resources Community Action
Pullman, WA Full Time
POSTED ON 4/19/2026
AVAILABLE BEFORE 5/18/2026
We're pleased to announce an opportunity for the position of TXIX Case Manager**,** within the Senior and Independent Living Services Department.

  • Location:?**Pullman, WA
  • Status:**?Full-Time
  • Offered Wage Range:?**$21.65- $23.42 per/hr.
  • Full Wage Range:?**$21.65 - $57.73 per/hr. (Represents the low and high end of the total salary range for this position.

Click [H](https://ruralresources.org/wp-content/uploads/2026/04/Benefits-Navigator-WA-Cares-3.2026-2.pdf){rel="noopener noreferrer" target="_blank"}[ere](https://ruralresources.org/position-description/txix-case-manager-pullman-wa/){rel="noopener noreferrer" target="_blank"} for full job posting and application.

**Position Summary**

Provides federally regulated Medicaid case management services under Title XIX programs in compliance with federal Medicaid rules, Washington Administrative Code (WAC), and agency policy. Responsible for conducting comprehensive CARE assessments, authorizing long-term care services, issuing Planned Action Notices (PANs), and ensuring regulatory compliance. Responsible for assessment of client needs, development and monitoring of service plans, makes appropriate referrals and serves as a customer advocate with other service providers. Assists with department day-to-day operations as delegated, including reports, outreach, community events, support groups, and more. Requires knowledge of related community resources and the laws and regulations specific to the area of service.

** Benefits Information**

  • Medical and Dental insurance options for employees and families
  • Vision and Life insurance as well as other auxiliary insurance options
  • 403(b) retirement plan with up to 6% matching contribution
  • Health Savings Account and Flexible Spending Account options
  • 8 hours paid vacation per month during first year of employment
  • 8 hours paid sick leave per month
  • Eleven paid holidays per year

**Essential Job Functions**

  • Complete the initial interviews with clients and their families to assess the customer's eligibility for services.
  • Gather relevant and useful data from the client, family, other agencies, to formulate a psychosocial assessment of the client and his or her family.
  • Assemble and guide group discussions and decision-making sessions among relevant professionals and program representatives, clients and their families, and significant others to formulate goals and design an integrated intervention plan.
  • Act as a liaison between the client and his or her family and all relevant professionals, programs, and informal resources involved in the overall intervention plan to help the client make his or her preferences known and secure the services needed.
  • Provide ongoing emotional support to the client and his or her family so they can cope better with problems and utilize professional and complex services.
  • Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.*

**Requirements**

**Minimum Qualifications**

*Education & Experience*

  • Four years of paid, full-time, on-the-job social service experience in providing care management and long-term support and services to vulnerable adults, such as providing one-on-one, in-person customer service, developing care plans for aged, bl

Salary : $22 - $23

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