What are the responsibilities and job description for the Facilities Team Coordinator position at Ruiz McDonald's?
The Facilities Department of Ruiz McDonald's is seeking to hire a full-time Facilities Team Coordinator. The role serves as the central communication hub supporting the Savage Facilities Team across 38 Ruiz McDonald’s locations.
Schedule: Monday–Friday, 7:00 a.m.–4:00/5:00 p.m.; occasional on-call/weekend support as business needs arise.
Compensation: $16.00–$18.50 per hour (depending on experience)
Key Responsibilities:
1) Work Order Intake & Assignment
• Receives service requests and prioritizes by impact.
• Creates and validates work orders; assigns technicians by skillset, location, and workload.
2) Communication Hub
• Serves as the central contact between restaurants and technicians; provides ETA and progress updates.
• Escalates critical issues immediately and relays directions and real-time changes.
3) Tracking & Accountability
• Monitors work-order progress in real time; verifies arrival/start/completion and communicates delays or parts needs.
• Ensures complete closeout and follows up on overdue jobs with clean handoffs between coverage periods.
4) Problem Solving
• Re-prioritizes during multiple high-impact issues using sound judgment and escalationguidelines.
• Anticipates downstream impacts and coordinates with restaurant leadership.
Tools & Systems
• MaintainX
• Microsoft Office & Outlook
Qualifications
• Experience in dispatching, facilities/maintenance coordination, restaurant operations, logistics, or public
safety.
• Clear, professional communication; strong note-taking and attention to detail.
• Demonstrated ability to multitask and prioritize in a high-volume, fast-moving environment.
• Technology-fluent and comfortable with modern communication tools; proficiency with CMMS platforms, email, and basic spreadsheets; ability to learn new systems quickly.
Benefits
• 401(k)
• Vacation Time
• Health, Vision, and Dental Insurance
• Paid Holidays
Salary : $16 - $19