What are the responsibilities and job description for the Sales Administrator position at Rugged Science?
Rugged Science
builds ruggedized computers for the U.S. military and some of the most innovative industrial companies in the world — and business is growing fast. We are seeking a detail-oriented and proactive
Sales Administrator
to support our sales team and ensure smooth operations throughout the sales process. The ideal candidate will be highly organized, customer-focused, and skilled at handling administrative tasks that help drive revenue growth and customer satisfaction. This position is designed to
grow as the company grows.
Key Responsibilities:
- Sales Support
: Assist the sales team with daily operations, including order processing, quote preparation, RMA requests, and client communications. - CRM Management:
Maintain and update customer information and sales records in the CRM system - Reporting:
Generate and analyze sales reports, forecasts, and dashboards to support decision-making. - Order Management:
Process sales orders accurately and ensure timely delivery in coordination with logistics and finance departments. - Customer Service:
Handle customer inquiries, provide product/service information, and resolve administrative issues. - Documentation:
Prepare proposals, contracts, and other sales-related documents as needed. - Team Coordination:
Support the sales team during onsite meetings, events, or campaigns.
Qualifications:
- Education:
Preferred: associate or bachelor's degree in business administration, Sales, Marketing, or a related field. - Experience:
1–3 years in a sales support or administrative role (industry experience preferred). - Technical Skills:
- Proficiency in MS Office Suite (especially Excel and Outlook)
- Experience with CRM systems (HubSpot)
- Familiarity with ERP systems is a plus
- Soft Skills:
- Strong organizational and multitasking abilities
- Excellent written and verbal communication skills
- Attention to detail and accuracy
- Team player with a proactive attitude
Why Join Us:
- Competitive salary and benefits package
- Collaborative and supportive team environment
- Opportunities for professional development and career growth
- Be part of a dynamic company driving innovation and customer success
Location:
Sparks, MD
Employment Type:
Full Time
Job Category:
Accounting
Education:
Bachelor's Degree
Salary : $60,000 - $90,000