What are the responsibilities and job description for the City Transit Operator position at RTW Management?
Company Description RTW Management is a transportation services provider known for delivering reliable service with a strong personal touch. The company partners with municipalities, transit agencies, airports, and Veterans Administrations across the United States. RTW Management offers shuttle services, fixed-route transportation, paratransit, and non-emergency medical transportation. Team members contribute to safe, efficient, and accessible mobility solutions for diverse communities.
Role Description The City Transit Operator is a full-time, on-site role based in Lewiston, ME. This position is responsible for safely operating transit vehicles on scheduled routes, following all traffic and safety regulations. Day-to-day tasks include picking up and dropping off passengers, maintaining on-time performance, providing courteous assistance, and communicating route information and service updates. The role also involves performing basic vehicle inspections, reporting incidents or mechanical issues, and completing required logs and documentation. City Transit Operators collaborate with dispatch and supervisors to ensure consistent service quality and a positive experience for all riders.
Qualifications
Role Description The City Transit Operator is a full-time, on-site role based in Lewiston, ME. This position is responsible for safely operating transit vehicles on scheduled routes, following all traffic and safety regulations. Day-to-day tasks include picking up and dropping off passengers, maintaining on-time performance, providing courteous assistance, and communicating route information and service updates. The role also involves performing basic vehicle inspections, reporting incidents or mechanical issues, and completing required logs and documentation. City Transit Operators collaborate with dispatch and supervisors to ensure consistent service quality and a positive experience for all riders.
Qualifications
- Transit operations skills, including knowledge of fixed-route service and basic scheduling and routing practices.
- Defensive driving abilities and a strong commitment to safety and compliance with traffic laws and company policies.
- Effective communication skills for interacting with passengers, dispatch, supervisors, and team members.
- Customer service skills focused on respectful, inclusive, and patient assistance to riders of all backgrounds and abilities.
- Training experience or willingness to participate in ongoing training for safety, accessibility, and service standards.
- Valid driver’s license; commercial driver’s license (CDL) with passenger endorsement preferred or willingness to obtain.
- Ability to pass background checks, motor vehicle record review, and drug and alcohol screening as required.
- Capability to sit for extended periods, assist passengers with boarding as needed, and work flexible hours, including early mornings, evenings, weekends, and holidays.