What are the responsibilities and job description for the Terminal Manager position at RSI Logistics, Inc.?
RSI Logistics, a subsidiary of TrinityRail, is hiring a Terminal Manager for our Doraville, GA location.
The Terminal Manager is responsible for all daily activities and operations at the terminal. This includes management of all transfer activities as well as safety, office functions, facility and equipment maintenance, internal and external communications. In this role you must be a self-starter, team player, ability to instill the RSI/Trinity culture of safety, honesty, integrity and efficiency.
What you’ll do:
- Direct and supervise the transfer, receipt and shipment of commodities; interface with operations to resolve any problems associated with scheduling and dispatching
- Oversee carriers providing services at the facility; monitor carrier adherence to customer terminal guidelines
- Oversee carriers providing self-load services at the facility; monitor carrier adherence to customer terminal guidelines
- Manage labor to maximize efficiency and minimize overtime while still following safe operating procedures and delivering excellent service to our customers
- Monitor terminal safety programs to insure that the terminal in compliance with all applicable policies, rules, and regulations
- Communicate regularly with Regional Manager to update operational status, terminal problems, business opportunities and level of business. The Manager communicates any problems or situations promptly and without delay/Communication is both verbal and written
- Review invoices and billings from vendors that are received at the terminal
- Work to minimize costs and expenses at the terminal by avoiding unnecessary expenditures. This is accomplished through proper maintenance of all equipment, proper care for all items at the terminal, and a working knowledge of area suppliers, their capabilities and pricing
- Oversee office functions to ensure timely and accurate recording of all transfers and shipping documents
- Process BOL's
- Inspect the terminal and equipment on a daily basis. Daily, weekly, and monthly checklists are provided for this purpose. The three-tiered inspection is a regulatory/environmental requirement. Additionally, it is necessary that management observe the recommendations provided by equipment manufacturers for this purpose
- Perform maintenance on terminal equipment as necessary per the recommendation of the manufacturer or RSI Leasing
- Coordinate and perform purchasing of terminal supplies and services
- Develop and maintain a productive staff by interviewing, hiring, and training staff and completing periodic reviews
- Ensure compliance with RSI Leasing policies and procedures by understanding and applying this information, as required, to the facility
- Conduct training of terminal employees per the requirements of RSI Leasing in order to maintain compliance with OSHA, DOT, and FRA regulations
- Inform Regional Manager of any problems or situations at the facility that are outside the normal operating procedures
- Conduct and assist with terminal inspections and audits by outside agencies as needed
- Performs all other duties as assigned
What You’ll Need to Succeed:
We’re looking for a driven, safety‑minded leader with a strong blend of operational expertise, people skills, and hands‑on capability. The ideal candidate brings:
Education & Experience
- Bachelor’s degree preferred, or equivalent industry experience
- At least two years of supervisory experience
- Minimum two years of experience in railroad terminal operations, including transloading, safety regulations, and industry standards
- Customer‑facing experience highly preferred
Leadership & Communication
- Strong organizational and leadership abilities suited for a fast‑paced, multifaceted environment
- Excellent interpersonal skills with the ability to build trust and collaborate effectively
- Clear, confident oral and written communication skills
- A detail‑oriented, customer‑focused mindset
Technical & Operational Skills
- Proficiency with technology and comfort learning new systems
- Solid business acumen, including basic accounting, math, reporting, and P&L familiarity
- Mechanical aptitude with the ability to troubleshoot operational issues
- Experience handling hazardous materials
- Knowledge of railroad operations, tank car unloading, safety procedures, and freight management
Physical & Environmental Requirements
- Ability to safely climb rail cars and ladders for extended periods
- Comfortable working both indoors and outdoors in all weather conditions
- Ability to lift and carry 50 pounds consistently
- Ability to walk 1–2 miles per shift