Care Coordinator - Contract/Temp - Case Management

Care Coordinator - Accountable to prepare, organize, and assist Case Managers. Coordinate and maintain all office management functions, independently manage patient discharge functions such as transportation and nursing home returns, intervene with insurance companies on utilization review activity.

Scope of Role & Responsibilities

• Ensure current plans of care are sent to acute care facilities for admitted members.
• Ensure PCPs are notified of admissions to acute care facilities and discharge dates.
• Track POCs sent and received.
• Timely data entry into Disease Care Management System (DCMS).
• Collaborate with the Business Analyst to generate reports POCs mailed to members.
• Demonstrate excellent customer service when speaking with facility staff and providers.
• Perform other duties deemed necessary to carry out functions and processes within the employee’s capacity in the Department

Required Education, Training & Professional Experience

• Bachelor’s degree required.
• Minimum 2 years of work experience in healthcare and customer service.
• Proficiency with computers navigating in multiple systems and web-based applications.
• Ability to prioritize and manage changing priorities under pressure.
• Must know how to use Microsoft Office applications including Word, Excel, PowerPoint, and Outlook.