What are the responsibilities and job description for the Head of Change Management - Americas position at RS Americas?
About RS Group
Across the industrial design, manufacturing and maintenance worlds, we’re the digital destination for product and service solutions to help our customers with the maintenance, repair and operation of their businesses. We provide global access to an unrivalled range of over 750,000 stocked industrial products. Each day our team of experts deliver solutions to resolve our customer’s challenges across design, procurement, inventory and maintenance. We consistently strive to deliver the best possible service to all of our customers and challenge ourselves to provide a seamless procurement experience.
We are one team. We deliver brilliantly. We do the right thing. We make every day better. These are our values. They unite our c.9,000 global colleagues and differentiate us from our competition. They are a mix of how we work today and how we must step up for the future. Most importantly, it is one set of values shaped by our people, for our people.
Together, we can make great things happen. Aim for amazing and beyond.
About The Role
Role Purpose
As the Head of Change Management, Project Harmonization, you will play a critical role in driving alignment, consistency, and adoption of strategic initiatives across RS Americas. You will lead the change management efforts for key transformation projects, ensuring that people, processes, and systems are harmonized to support business goals. This role is essential in fostering a culture of agility, collaboration, and continuous improvement.
Responsibilities
Essential Qualifications, Skills & Experience
RS Americas is an equal opportunity employer and maintains policies and practices that are designed to prevent and prohibit unlawful discrimination against any qualified employee or applicant on the basis of race, color, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, military/veteran status, disability, genetic information, citizenship status, or any other unlawful classification to the extent protected by law. This policy of non-discrimination applies to all employment practices, including hiring, compensation, benefits, promotion, training and termination. Employees who engage in unlawful discrimination will be subject to disciplinary action, up to and including termination.
Across the industrial design, manufacturing and maintenance worlds, we’re the digital destination for product and service solutions to help our customers with the maintenance, repair and operation of their businesses. We provide global access to an unrivalled range of over 750,000 stocked industrial products. Each day our team of experts deliver solutions to resolve our customer’s challenges across design, procurement, inventory and maintenance. We consistently strive to deliver the best possible service to all of our customers and challenge ourselves to provide a seamless procurement experience.
We are one team. We deliver brilliantly. We do the right thing. We make every day better. These are our values. They unite our c.9,000 global colleagues and differentiate us from our competition. They are a mix of how we work today and how we must step up for the future. Most importantly, it is one set of values shaped by our people, for our people.
Together, we can make great things happen. Aim for amazing and beyond.
About The Role
Role Purpose
As the Head of Change Management, Project Harmonization, you will play a critical role in driving alignment, consistency, and adoption of strategic initiatives across RS Americas. You will lead the change management efforts for key transformation projects, ensuring that people, processes, and systems are harmonized to support business goals. This role is essential in fostering a culture of agility, collaboration, and continuous improvement.
Responsibilities
- Lead Change Management Strategy: Develop and execute change management plans that support the successful adoption of enterprise-wide initiatives, including communications, stakeholder engagement, training, and resistance management.
- Project Harmonization: Align and integrate multiple projects and workstreams to ensure consistency in approach, messaging, and execution across functions and regions.
- Stakeholder Engagement: Partner with senior leaders, project sponsors, and cross-functional teams to ensure alignment and buy-in throughout the change lifecycle.
- Impact Assessment: Conduct change impact analyses and readiness assessments to identify gaps and develop mitigation strategies.
- Communication & Training: Design and deliver clear, targeted communications and training programs that support employee understanding and adoption of changes.
- Measurement & Feedback: Define success metrics, monitor progress, and gather feedback to continuously improve change initiatives and harmonization efforts.
- Best Practices & Tools: Champion the use of change management methodologies, tools, and templates to build internal capability and consistency.
Essential Qualifications, Skills & Experience
- Bachelor’s degree in Organizational Development, Business, HR, or related field (Master’s preferred)
- 5 years of experience in change management, organizational transformation, or project integration
- Certification in change management (e.g., Prosci, ACMP) strongly preferred
- Proven experience leading change in complex, matrixed organizations
- Strong project management and stakeholder engagement skills
- Excellent communication, facilitation, and problem-solving abilities
- Experience working in global or multi-regional environments is a plus
RS Americas is an equal opportunity employer and maintains policies and practices that are designed to prevent and prohibit unlawful discrimination against any qualified employee or applicant on the basis of race, color, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, military/veteran status, disability, genetic information, citizenship status, or any other unlawful classification to the extent protected by law. This policy of non-discrimination applies to all employment practices, including hiring, compensation, benefits, promotion, training and termination. Employees who engage in unlawful discrimination will be subject to disciplinary action, up to and including termination.