Project Leasing Agent - Affordable Housing

About RPM Development Group:

At RPM Development Group, our goal is to create high-quality affordable housing. Throughout our history this has meant developing residential communities that are affordable and serve as environments for residents and their families to thrive. Our company takes great pride in creating housing that is attractively designed, skillfully built, and well-managed. Sustainable building is one of the core values that guides our work. When affordable housing is done well. we believe that it can serve as a transformational resource for residents and a source of beauty and vibrancy for surrounding communities.

RPM Development is a dynamic place to work – staff are asked to be professional, collaborative, and think critically while working towards a shared mission of providing safe, clean, affordable housing to people and families across the State of New Jersey.

RPM Development takes pride in offering its employees an outstanding benefits package, including:

• Competitive Compensation based on experience.
• Generous Paid Time Off: 10 paid holidays annually, plus up to 15 days of PTO in the first year, with increases based on tenure.
• 401(k) Retirement Plan with a discretionary dollar-for-dollar company match and potential profit-sharing opportunities.
• Comprehensive Health Coverage: RPM covers 90% or more of employee health insurance premiums.
• Fully Paid Dental, Vision, and Life Insurance for all staff.
• Professional Growth Opportunities through internal advancement and ongoing training.
• Seasonal Perks: Summer hours from Memorial Day to Labor Day.

Role Description:

The Leasing Agent (“LA”) is responsible for ensuring the success of Lease-ups assigned throughout the portfolio, timely completion of projects assigned and to assist portfolios where staff is out for an extended period of time and/or augments efforts in struggling markets.

The LA will demonstrate professional presentation and provide excellent customer service to prospective residents thus encouraging long-term tenancy. The LA will demonstrate this same high level of customer service to all particularly with RPM’s staff and many housing partners.

Duties and Responsibilities:

· Discuss leasing process, availability of units and terms of lease with applicants.

· Assist applicants with the process of being added to the waitlist through Rent Café.

· Advise and assist applicants when a unit becomes available to continue the process through Rent Café.

· Interview prospective tenants, review income documents and calculate income to ensure eligibility.

· Advise applicant(s) of final approval and collect Hold Deposits within 48 hours

· Complete lease forms and agreement; collect rental deposit, set up move in

· Hold on-site office hours and host open houses as necessary.

· Travel to assigned properties throughout portfolio to interview prospective tenants, collect documents and record information to ascertain their eligibility.

· Advise Leasing & Marketing Manager when waitlists need additional, viable leads.

· Conduct market studies to ensure sure we are staying consistent with current market trends and our rents are in-line with comparable properties.

· Maintain quality of product by walking tour path regularly; vacant units, rental office, curb appeal and all common areas (Gym, Community Room, etc.). Document any items that need to be addressed in Yardi.

· Proactively manage housing partner subsidy programs and relationships

· Follow up with 3rd parties that promised payment on behalf of new tenant.

· Follow up with Section 8 for new move-ins for outstanding portion letters and HA payments.

· Understand Fair housing laws and maintain proficiency by attending annual seminars

· Share best practices with colleagues not only within the assigned district but throughout RPM

· Practice exceptional customer service, professionalism, safe work practices daily

· Partner and work closely with all departments within RPM Development Group

· Work beyond the narrow and specific job responsibilities to advance the goals of the company.

Required Education and Experience:

· High School Diploma required/College degree preferred/APM a plus

· Certifications for the LIHTC program and be a Notary Public.

· Three years of increasing property management responsibility to include all aspects of a multi-site operation.

· Knowledge of both affordable housing and market rate housing preferred

· Technology literacy and a solid understanding of operating software, Yardi experience preferred.

· Requires a valid driver’s license, an insured vehicle, and the ability to travel (between properties)

Working Conditions:

· Ability to work periodic flexible hours is required.

· Ability to work at property locations within or near transitional neighborhoods.

· Ability to climb stairs, take elevators, bend, squat, reach overhead and lift up to 15 pounds at times.

***** THIS POSITION IS ELIGIBLE FOR LEASING INCENTIVES

EOE