Operations Coordinator (Admin / Compliance / HR)

Location: South Dakota (Multi-Location Support)
Employment Type: Full-Time

About Roy’zzz:

Roy’zzz is a premium cannabis retailer focused on delivering high-quality products and an elevated customer experience. Rooted in community and lifestyle, we pride ourselves on reliability, compliance, and operational excellence across all locations.

As a growing organization in a highly regulated industry, we are seeking an Operations Coordinator who thrives in structured environments and can support administrative, compliance, and HR functions across the business.

Position Summary:

The Operations Coordinator plays a critical role in supporting day-to-day administrative operations, compliance oversight, and HR processes across multiple Roy’zzz locations. This role ensures that company policies, SOPs, and regulatory requirements are consistently followed while also supporting internal teams with organization, communication, and execution.

This position requires strong attention to detail, organization, and the ability to manage multiple priorities in a compliance-driven environment.

Key Responsibilities:

HR & Employee Lifecycle Support
• Coordinate onboarding and offboarding processes for all employees across locations
• Ensure all new hire documentation, compliance requirements, and training are completed accurately and on time
• Support employee engagement initiatives, including benefits education and communication
• Assist with maintaining employee records in compliance with state and company requirements

Benefits Administration
• Serve as a point of contact for employee benefits questions and support
• Assist with benefit enrollment, changes, and ongoing communication
• Promote employee engagement and understanding of available benefits

Compliance & Regulatory Oversight
• Monitor and support compliance across all Roy’zzz locations in alignment with South Dakota cannabis regulations
• Communicate with state regulatory bodies as needed regarding updates, changes, or reporting requirements
• Ensure all documentation, reporting, and operational practices meet compliance standards
• Track and maintain licensing requirements, renewals, and regulatory deadlines

SOP & Process Management
• Maintain, update, and organize all Standard Operating Procedures (SOPs)
• Partner with department heads to ensure SOP updates are documented and implemented accurately
• Support continuous improvement of processes to align with compliance and operational needs

Administrative & Operational Support
• Coordinate internal meetings, ensuring agendas are prepared in advance for efficient time management
• Support cross-functional communication and alignment across departments
• Assist leadership with administrative tasks, reporting, and operational coordination

Accounting Support (Light / Backup Coverage)
• Provide backup support for basic accounting functions when needed (e.g., assisting with payroll coordination or check processing)
• Collaborate with the accounting team to ensure continuity of operations during absences

Qualifications:

• 2 years of experience in operations, HR, compliance, or administrative roles
• Experience in regulated environments (cannabis, healthcare, finance, etc.) strongly preferred
• Strong understanding of compliance, documentation, and process management
• Experience supporting onboarding, employee records, and HR processes
• Comfortable working with benefits administration or employee engagement initiatives
• Basic understanding of accounting or willingness to support light accounting tasks
• Excellent organizational skills with strong attention to detail
• Strong communication skills and ability to work cross-functionally
• Ability to manage multiple priorities in a fast-paced environment

Preferred Qualifications:

• Experience in the cannabis industry or familiarity with state compliance requirements
• Experience working with SOP development and documentation
• Exposure to HRIS, payroll systems, or compliance tracking tools

Why Join Roy’zzz:

• Opportunity to grow with a fast-scaling cannabis organization
• High-impact role with visibility across multiple departments
• Collaborative, team-oriented environment
• Ability to help shape processes, compliance, and operational structure