Assistant Store Manager (Urgent Hiring)

Job Summary

Roy'zzz Premium Cannabis is seeking a dependable, guest-focused Assistant Store Manager to support daily dispensary operations, team leadership, compliance, inventory accuracy, cash handling, and overall store readiness.

This is a hands-on leadership role for someone who can lead from the floor, support the Store Manager, coach team members in real time, and help create a welcoming, compliant, and professional retail experience for every guest.

About Roy'zzz

Roy'zzz is a premium cannabis dispensary brand built around a welcoming, elevated, and education-focused retail experience. We believe cannabis should feel approachable, personal, and aligned with an active, balanced lifestyle.

Our stores focus on honest product education, strong operational standards, compliant execution, and creating an environment where every guest feels respected, comfortable, and confident in their purchase.

Responsibilities

·        Support the Store Manager with daily dispensary operations, shift execution, and store readiness.

·        Lead by example on the sales floor, at check-in, at the register, and during guest interactions.

·        Help execute company SOPs, daily checklists, opening/closing duties, and operational routines.

·        Coach team members on guest service, product knowledge, compliant recommendations, and professional communication.

·        Assist with guest concerns, product questions, service recovery, and escalations.

·        Help ensure ID checks, purchase limits, product handling, medical card requirements, and sales procedures are followed correctly.

·        Support audit readiness by maintaining accurate records, logs, documentation, and store organization.

·        Assist with onboarding, training, coaching, employee communication, and day-to-day team development.

·        Support inventory receiving, organization, cycle counts, reconciliation, product movement, and shrink prevention.

·        Assist with cash handling, drawer counts, deposits, POS accuracy, discounts, returns, voids, and loss prevention procedures.

·        Help maintain a clean, safe, secure, organized, and guest-ready store environment.

·        Communicate store-level concerns, compliance issues, inventory concerns, maintenance needs, and team updates to the Store Manager promptly.

Roy'zzz Experience Standards

·        Respect the Guest

·        Own the Experience

·        Yes Mindset

·        Zero Shortcuts

·        Zero Judgment

·        Zummer Vibes

Qualifications

·        Must be 21 years of age or older.

·        High school diploma or GED required; college coursework preferred.

·        Must be able to obtain and maintain any state-required cannabis worker badge, registration, or license where applicable.

·        1-3 years of retail leadership, supervisory, or assistant management experience preferred.

·        Cannabis, pharmacy, alcohol, banking, hospitality, or other regulated-industry experience is a plus.

·        Strong communication, coaching, customer service, and problem-solving skills.

·        Ability to lead a team in a fast-paced retail environment.

·        High attention to detail and a compliance-first mindset.

·        Comfortable using POS systems, inventory tools, scheduling tools, and basic reporting systems.

·        Ability to handle guest concerns professionally and calmly.

·        Ability to work independently while still following company direction.

·        Must be available to work mornings, evenings, weekends, holidays, and changing retail schedules.

Schedule & Work Environment

·        Full-time, in-person retail leadership role.

·        Schedule may include mornings, evenings, weekends, holidays, and peak business periods.

·        Work takes place in a fast-paced, highly regulated cannabis retail environment.

·        This role may support different store workflows depending on location, including sales floor, check-in, register, inventory, secure storage, fulfillment, deli-style, and pre-pack operations.

Physical Requirements

·        Ability to stand, walk, and remain active for extended periods during scheduled shifts.

·        Ability to lift, carry, push, and pull up to 40 pounds as needed.

·        Ability to bend, stoop, reach, and perform repetitive movements throughout the workday.

·        Ability to operate standard retail equipment, POS systems, and inventory tools.

·        Ability to communicate effectively with guests, team members, vendors, inspectors, and leadership in both verbal and written formats.

·        Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

Equal Opportunity Employer

Roy'zzz is an equal opportunity employer committed to building an inclusive and diverse workplace. All qualified applicants will receive consideration without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable law.