What are the responsibilities and job description for the Junior Customer Manager position at Roylo Partners?
Columbus is growing — and so are we. We are looking for a Junior Customer Manager who is ready to take ownership, lead from the front, and build a career in customer-facing management within one of Ohio's most commercially active cities.
This role combines customer relationship management, team support, and day-to-day operational responsibility. It is designed for driven professionals who are ready for their first step into management and want a role where their effort is directly visible.
You will be responsible for:
• Managing a portfolio of customer accounts and ensuring high satisfaction levels
• Supporting the senior team in overseeing daily campaign and operations targets
• Engaging with customers in person to resolve queries and develop long-term relationships
• Contributing to performance reporting and team briefings
You are the right fit if you:
• Have some prior experience in a customer-facing or supervisory role
• Lead by example and hold yourself to a high professional standard
• Are results-focused, reliable, and ready to grow into a senior position
Why this role:
• A clear and supported route into senior management
• Daily customer and client exposure that builds your commercial acumen
• A people-first team culture with strong internal promotion rates
We are recruiting on behalf of our clients. Shortlisted candidates will be introduced to the hiring organisation as part of the selection process.