What are the responsibilities and job description for the Customer Account Specialist position at Roylo Partners?
Accelerate your professional growth in New Orleans, Louisiana. We are actively recruiting for an entry-level Client Account Specialist to manage portfolio growth, handle direct customer acquisitions, and oversee key face-to-face consumer accounts. This full-time, on-site role is highly optimized for ambitious graduates and competitive young professionals looking to transition academic success into a high-octane career in account management, consultative sales, and client relations within a growing regional economy.
In this role, your core focus will center on managing, retaining, and expanding customer portfolios for our corporate clients through daily face-to-face presentations. You will conduct direct, on-site consultations to identify consumer pain points, answer inquiries, and deliver tailored solutions that add immediate value. Establishing and maintaining strong local relationships across the New Orleans area is essential to ensuring top-tier brand loyalty and high customer satisfaction.
Additionally, you will accurately log consumer feedback and track daily enrollment metrics to assist team leaders with market and retention forecasting, while participating in daily leadership workshops focusing on advanced negotiation, consumer psychology, and territory expansion.
Candidates should be recent graduates with a degree in Business Administration, Communications, Hospitality, Economics, or a related field. We require 0 to 2 years of experience in customer-facing roles, meaning backgrounds in retail, hospitality, campus leadership, sports management, or internships are highly valued. You must possess strong interpersonal skills with the ability to articulate complex portfolio features clearly, handle objections confidently, and close contracts professionally. We look for goal-oriented individuals who thrive under structured performance metrics and enjoy a collaborative team ecosystem.
Our structured training program ensures that entry-level Specialists master the fundamentals of frontline operations and client relationship management before transitioning into corporate trainer, account manager, and branch management roles. We provide the operational blueprint and the mentorship; you provide the daily execution. If you are ready to build a high-impact career in client services and business development, submit your resume today for immediate consideration.
Please Note: We are an executive recruitment firm hiring on behalf of our clients. Your application will be reviewed for multiple immediate openings across our client network in the Greater New Orleans area.