What are the responsibilities and job description for the Planning/Scheduling Coordinator position at Royal?
The Planning/Scheduling Coordinator is responsible for providing direct support to operations group to help maintain objectives set out by Planning Supervisor. This role will undertake a range of routine day-to-day administrative tasks as well as providing more detailed support to individual projects and work programs within the department when needed.
• Work with sales and production to maintain and update forecasted orders to meet demand.
• Maintain customer relations.
• Analyze root causes of operational malfunctions and provide resolutions.
• Handle escalated production issues and follow-up on outstanding issues promptly.
• Recommend process improvements to improve operational efficiency and cost-effectiveness.
• Track and monitor product and report to customer or operations.
• Ability to maintain regular, punctual, and reliable attendance as set by the supervisor according to handbook guidelines consistent with the ADA, FMLA and other federal, state and local standards.
• Abide by all safety, quality, personnel, and other policies as applicable.
Work Qualifications:
• Formal education: No specific educational requirements.
• Experience: No specific experience required.
• Computer Skills: Must be able to use common office software systems. Excel proficiency preferred.
• Certificates and Licenses: Royal forklift certification required.
Professional Competencies:
• Diligent in asking questions and obtaining information.
• Persistent in finding problems and then solving them.
• Strong verbal communication skills with coworkers and customers.
• Ability to multitask and prioritize duties to meet production demands.
Remote Eligibility
• This role is eligible for hybrid work once the initial training period is complete.