What are the responsibilities and job description for the Veterinary Client Service Representative position at Royal Palm Veterinary Center?
Full time energetic, outgoing animal lover needed for a customer care position assisting our wonderful clients and their pets. Hours are Monday–Friday 7:30 AM-5 PM
The ideal candidate will have outstanding communication and customer service skills, 2 years minimum experience in a veterinary hospital setting with both telephone and face-to-face client interactions. Veterinary experience is required. They will ensure that front desk operations run smoothly and will have responsibilities that include scheduling appointments, answering the telephone, setting up new clients and patients, preparation and maintenance of medical records, filling some prescriptions, over-the-counter sales, mailings, computer operation, financial transactions, and reception area maintenance.
Professional appearance along with good manners and strong social skills are important. The desire and proven ability to give over-the-top service and build relationships with new and existing clients as well as with fellow colleagues is central to good performance.
Chosen candidates will join a team dedicated to practicing quality veterinary medicine, client and patient pampering, and supporting each other. Benefits (pending meeting minimum probationary and work periods) include PTO, health care, dental, vision coverage, personal pet care discounts, 401 K, performance bonuses, and a pleasant and stimulating work environment. Royal Palm Veterinary Center is a drug free workplace and utilizes background screening from 3rd party providers.
Having a great team to take care of our patients and clients is our goal. If you would like to be a part of something special please apply and submit a current resume. Royal Palm Veterinary Center is an equal opportunity employer.
Work Remotely
- No
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Education:
- High school or equivalent (Preferred)
Experience:
- Veterinary Experience: 1 year (Required)
- Front Desk: 1 year (Required)
Work Location: In person
Salary : $18