What are the responsibilities and job description for the Memorial High School Teller position at Royal Credit Union?
Team Members are at the core of who we are; living our core values of making a difference, doing the right thing, making it easy, being caring, being friendly, nice, and respectful, and taking ownership. Perhaps Royal is the change you’re looking for. Royal Credit Union is looking for caring, energetic team members who want to create a positive impact in the lives of our Members.
Is this you? If so, let us know by submitting an application!
What You’ll Do:
A High School Teller is responsible for accurately handling a variety of member transactions while delivering professional and courteous service to foster and maintain strong member relationships. Responsible for staying knowledgeable about Royal Credit Union’s products, services, procedures, and regulations related to teller functions. Develop, promote, and implement monthly branch promotions while using Royal’s MHS social media to enhance financial literacy and market the school branch. Conduct financial education presentations, with guidance from the Financial Education Supervisor.
Want to Learn More About Royal’s High School Teller Program? Click Here!
Work Schedule and Training:
- This part-time role requires working approximately 10-12 hours per week during the school year, with summer hours increasing to 20-25 hours per week.
- All high school tellers will be assigned to a Royal Credit Union branch. During the school year, the teller will work at the Memorial branch during lunch period on Mondays and Thursdays, as well as 2-3 evenings per week and 2 Saturdays per month at their assigned RCU branch.
- Summer hours will be solely at their assigned branch and will vary. Scheduling will be flexible to accommodate school activities.
- Training will take place Monday through Friday from 9:00 AM – 4:30 PM for a week and a half prior to the start of the regular schedule. Training dates are to be determined but will begin in June.
What’s Required:
- Candidates must be a junior or senior and enrolled in the ECASD Youth Apprentice Program for the 2026-2027 school year.
- Consistent and reliable transportation
- Strong customer service skills and a positive attitude
- Proficient in typing and computer keyboarding
- Experience with Microsoft Office Suite
- Ability to accurately process transactions and maintain high-quality work
- Basic interviewing and active listening skills
- Ability to remain professional, patient, and composed in challenging situations
- Communicate and live RCU’s core purpose, values, and organizational culture every day
- Comfortable with peer communication and interactions
What’s Preferred:
- Previous experience in customer service
- Cash handling experience
- Familiarity with social media platforms
- Interest in marketing and promotions
We will be communicating with you by email and/or text on the status of your application. Please monitor your email inbox and junk folder for status updates and additional instructions.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status or status as an individual with disability.