Lead, Communications HR

Journey with us! Combine your career goals and sense of adventure by joining our incredible team of employees at Royal Caribbean Group We are proud to offer a competitive compensation and benefits package and excellent career development opportunities each offering unique ways to explore the world

We are proud to be the vacation-industry leader with global brands — including Royal Caribbean International Celebrity Cruises and Silversea Cruises — the most innovative fleet and private destinations and the best people Together we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests

Royal Caribbean Group’s team has an exciting career opportunity for a full time Lead Communication HR reporting to the AVP Corporate Communications

This role will work onsite in Miami Florida

Position Summary

The Communications Lead guides internal communications strategy and tactics for our HR Transformation efforts This individual works closely with clients and HR partners to develop messaging and internal campaigns The Leads skill set should include strong writing skills creativity and the ability to integrate old and new communications methods needed to make campaigns successful from posters and desk-drops to virtual town halls and pulse surveys Personal skills include the ability to advise and educate senior management to work well solo and in teams and to learn and adjust to keep our work fresh and relevant year after year

Essential Duties and Responsibilities:

Develop and implement comprehensive HR communication strategies that inform engage and motivate employees

Act as editor for employee broadcast e-mails executive videos newsletters information stations intranet and other targeted channels

Design and implement employee-facing messaging for Royal Caribbeans senior leaders and major initiatives

Plan and execute internal events including all-hands meetings mini-expos and other employee engagement events

Identify and implement the most appropriate mix of traditional and new media to influence positive perception among employees and drive communication across the organization

Work closely with consultants and internal company partners to communicate the shared vision of our long-term HR strategies successes and proof points in a unified way

Measure the effectiveness of internal communications and channels on an ongoing basis and make recommendations to review and amend as appropriate

Manage a network of change agents that will serve as champions for HR transformation projects

Qualifications:

CATIONS

Bachelor's degree in Journalism Communications Marketing or related field required

Master's MBA or advanced degrees will be considered a plus

Five to seven years of communications experience most recently in the internal communications capacity preferably for a global company

Previous experience as a communications leader driving strategies that capture targeted audiences

Excellent oral and written communication skills; high level of attention to detail

Strong copy-editing and proofing skills are required and creativity

Proven ability to work well with leaders and employees of all levels in gathering preparing and vetting material

Skilled in working with internal communications apps and platforms (eg PowerPoint Intranets collaboration tools social listening blogs video photography etc)

Project management experience

ACTUAL RESPONSBILITIES

Content Creation & Management

HCM

Work with Simply Connect to execute broad communications strategies and tactics

Develop module specific communications strategies

Manage existing communications channels and prepare content for them (ex Bi-weekly HCM updates HCM Information Hub etc

• )

Collaborate with Design Lead on communications and collateral (ex Presentations Videos Digital Signage Module Info Sheets Table Tents Palm Cards Giveaways etc

• )

CrewApp

Collaborate with multiple stakeholders from product team to Corporate Communications to create a strategy for capturing app content like site events general information and FAQ¿s

Ensure that the shoreside app is updated with the latest information

Liaise with the product team on what’s working well and what needs further support

New Campus

Collaborate with HomePort team to develop microsite providing strategic direction on content that is informative and engaging to users

Work with Simply Connect and liaise with project team to maintain microsite updated with the latest information

Administration

Change Network

Administer change network of 800 shipboard and shoreside employees

Work with key stakeholders to get most critical changes to the network

Gather and package materials for monthly calls and host the sessions

Slack

Work with content owners to ensure that it is updated regularly with items from Excalibur HCM Brand HR and HR COE efforts

Create or remove Slack channels

Add remove and update users as necessary

Giveaways/Collateral

Manage cache of collateral material for various projects including HCM Excalibur and others

We know there's a lot to consider As you go through the application process our recruiters will be glad to provide guidance and more relevant details to answer any additional questions Thank you again for your interest in Royal Caribbean Group We'll hope to see you onboard soon!

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race color religion sex age national origin disability sexual orientation sexuality gender identity or expression marital status or any other characteristic protected by law Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment