What are the responsibilities and job description for the Hotel Front Desk Clerk position at Royal Anchor Resort?
We are currently seeking part time office help. We have day and night shifts available. We are open May 3rd until mid-October.
The Royal Anchor Resort a seaside hotel in Old Orchard Beach is looking for someone to join our front desk team! The Royal Anchor is a 50 year old family owned and operated hotel where we are known for our customer service. Our front desk associates excel at multi-tasking while always exceeding our guest’s expectations. This is great job for all types of job seekers. Some responsibilities include:
- Attending to guest needs, including, but not limited to, registration, checkout and cashiering.
- Greeting and welcoming guests upon arrival
- Registering guests into the computer, verifying reservation, address, and payment information.
- Issuing keys and posting miscellaneous charges as requested.
- Taking reservations over the phone and in person
Basic qualifications:
- Full understanding and belief in the phrase customer service
- Clear and confident communication skills – face to face and over the phone
- The ability to be positive and have a calming presence
- Willingness to learn - Experience is not needed - we will train you!
We are open from 7:30am to 10:00pm. We are currently seeking to fill day and evening shifts.
Job Types: Full-time, Part-time
Pay: $16.00 - $17.00 per hour
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Night shift
- Weekends as needed
Work setting:
- In-person
Work Location: In person
Salary : $16 - $17