What are the responsibilities and job description for the Personal Lines Customer Service Representative position at Roy H. Reeve Agency, Inc.?
Job Overview
Our office is rapidly growing and we are looking to add the right individual to fit right into our company. We are currently seeking to fulfill a full-time position in our Personal Lines Department. Our Customer Service Representative will be responsible to provide exceptional customer service to our current clients when they contact us for assistance.
**All applicants will receive an online assessment immediately after applying. Incomplete assessments will not be considered further for this position.**
Salary Range: $55,000.00 - $80,000.00 per year
Benefits
Annual Base Salary Commission Bonus Opportunities
Paid Time Off (PTO)Health Insurance
Life Insurance
Disability Insurance
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Retirement Plan
Requirements
Possess a Property & Casualty insurance license.
3 years of insurance agency experience
AMS360 experience is a plus
Ability to multitask and work in a fast-paced environment
Great Customer Service Skills.
Problem-Solving Capabilities.
Responds to all inquiries, cancellation requests, and sales requests within a specified timeframe.
Strong communication skills, both oral and written.
Work well with others
good team player
Responsibilities
Answer emails, phone calls, and in-person questions to provide customer service to policyholders
Document all activities on behalf of policy holders in their file within the computer system
Answer insurance related questions to clients
Quote, rate, and endorse policies on the various Insurance Company websites
Set up client files and keep client files up to date
Re-market clients as needed from one insurance company to another insurance company
About Us
Salary : $55,000 - $80,000