Front Desk Reception Supervisor

Paramus, NJ

A large family-owned and operated multi-rooftop Automotive Group in Paramus, NJ, is seeking a professional, highly motivated Front Desk Reception Supervisor to join our team. We are committed to providing exceptional customer service and creating a positive work environment where employees can grow and succeed.

This position is ideal for an organized, energetic leader who thrives in a fast-paced environment and is comfortable managing multiple responsibilities. The successful candidate must have excellent communication skills, strong computer proficiency, and a positive, customer-focused attitude.

Important: This role requires a flexible schedule. Candidates must be available to work varying shifts, weekends, and holidays as business needs require.

What We Offer

• Competitive Pay
• Extensive Training Program
• Employee Vehicle Purchase Discounts
• Career Growth Opportunities with a Strong Focus on Internal Promotions
• 401(k) with Company Match
• Medical, Dental, and Vision Insurance
• Stable Employment with a Growing Automotive Group

Key Responsibilities

• Hire, train, schedule, and supervise front desk reception staff across three dealership locations
• Provide front desk coverage as needed to ensure seamless operations
• Make customer follow-up calls to support our commitment to outstanding customer satisfaction
• Organize and maintain marketing reports
• Consolidate and manage customer information within our CRM system
• Ensure a professional and welcoming experience for all customers and guests

Requirements

• Availability to work flexible hours, weekends, and holidays
• Ability to travel between all three dealership locations as needed
• Strong leadership and team management skills
• Exceptional phone and communication abilities
• Highly organized with strong attention to detail
• Self-motivated with a positive, proactive attitude
• Proficiency in Microsoft Office applications
• Previous supervisory, reception, customer service, or automotive experience is a plus

Job Type: Full-Time

Immediate Opening – Apply Today!

If you are dependable, professional, and ready to lead a team in a dynamic automotive environment, we would love to speak with you.