Assistant Store Director

Welcome to Rouses! Our family-owned company has a long-standing commitment to provide our customers with the best quality, value and service every time they shop our stores. Great people make a company a great place to shop, work and build a career. Our team members are the foundation of who we are, why we have been successful for three generations and the reason we will continue to thrive for generations to come.

We are committed to being the area's leader in service, value, professionalism and clean stores. Rouses is growing and we're searching for leaders to grow with us. We look for leaders who can put the customer first, deliver results, develop talent, empower their teams and create excitement to sustain our reputation as “Best Place to Work.” At Rouses, each person brings their skills and passion to a fast-paced, ever-changing retail environment.

Teams are a reflection of their leader and a Rouses Assistant Store Director demonstrates high-energy, customer-focus, empathy and a strong desire to win every day. They expect and encourage the same enthusiasm and commitment from their team members and work with them to maintain a positive store environment. The Assistant Store Director is a member of the store leadership team assisting the Store Director with overall store performance while focusing specifically on the Perishable (Bakery, Deli, Cold Cuts, Meat, Seafood and Produce), General Merchandise, HBC, Wine/Beer/Spirits departments, and front end, customer service, floor care and human resources functions. This individual is organized, humble and passionate about the business. The position reports to the Store Director.

Responsibilities include, but are not limited to:

• Achieving financial targets in the Perishable, General Merchandise, HBC and Wine/Beer/Spirits departments, including profitability, sales, labor, etc.

• Guaranteeing a remarkable shopping environment including: friendly and helpful center-store team members who deliver exceptional customer service experiences, proper parking lot/dumpster area/grounds maintenance, clean floors and restrooms, fresh products, impeccable safety and cleanliness conditions, in-stock merchandise and accurate pricing/signing

• Effectively managing the entire building while Manager-On-Duty

• Following merchandising direction and creating visually appealing displays

• Ensuring integrity of front end POS, customer service, floor care and human resources systems and processes

• Communicating effectively with customers, team members, store leaders, other Rouses business partners and DSD vendors

• Removing roadblocks for other leaders and/or team members that impede their ability to perform their job

• Addressing customer and team member complaints, questions, requests and suggestions

• Interviewing potential store team members

• Training and coaching team members

• Preparing and delivering performance evaluations for team members in General Merchandise, HBC and Wine/Beer/Spirits

• Understanding store systems and processes to ensure effective and appropriate use, including but not limited to: labor scheduling, HR applications, point-of sale, floor care, ordering, receiving, credits and shelf space/inventory management

• Using web apps to access reports, email and other systems

• Maintaining a safe, harassment-free environment, conducting liability/store accident investigations, as needed

• Staying informed about new in-store products and programs and monitoring their execution

• Completing required paperwork, forms, etc., accurately and on time

• Monitoring use and maintenance of front end, customer service and floor care equipment and facilities

• Verifying that floor cleaning and waxing schedules are followed

• Executing detailed store opening and store closing procedures

• Supporting the Store Director in fulfilling her/his responsibilities

• Other duties, as assigned

Qualifications:

3 years of retail grocery leadership and management experience

Excellent people-leadership, organization and communication skills

Business and financial acumen

Able to work a flexible schedule

Able to pass a criminal background check and drug screen

Physical Requirements:

Able to stand and walk for extended periods of time

Able to distinguish product quality and freshness standards

Able to stoop, squat, reach and maneuver to move product, boxes, bags, shelving, carts and equipment

Able to lift 50 lbs.

Job Type: Full-time

Pay: $30,000.00 - $83,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Shift:

• 10 hour shift

Work Location: One location

Salary : $30,000 - $83,000