What are the responsibilities and job description for the Plumbing Manager position at Roto-Rooter Plumbing & Water Cleanup?
Plumbing Manager Job Description
We are currently seeking to hire a Plumbing Manager to join our team! You will be
responsible for overseeing and developing our Service Technicians and
Plumbers to achieve SALES goals and drive results by providing excellent
service to our customers.
Plumbing Manager Duties & Responsibilities:
- Schedules, coordinates, and offers operational assistance for technicians to satisfy customer needs and standards
- Oversee the establish sales territories, quotas, and goals for the service team
- Review technician’s work to ensure quality and meet the established standards, techniques, and safety requirements.
- Teach, lead and help the team with technical skills related to plumbing
- Regularly communicates with the dispatch to ensure that technicians are appropriately scheduled according to the level of skill, efficiency, and training needs.
- Monitor and evaluate budgets, targets, and objectives to ensure company profitability.
- Specifies and ensures that the parts needed are ordered promptly to guarantee meeting deadlines
- Communications with vendors and suppliers on warranty problems, product recall reports, and product operating issues
- Collaborate on the company and departmental goals and objectives with other managers
- Lead strong performance management of the team
- Analyze sales statistics to identify areas of improvement
- Track results and trends regularly for business forecasting
- Report on team and individual performance
- Build and form new partnerships with potential client's
- Manage a profit and loss statement
- Attend and participate in trade shows and other business types of events
- Responsible for the fleet, vehicles, equipment, tools, inventory
- Work with dispatch to coordinate customers
Plumbing Manager Requirements:
- Five years of related experience in managing plumbing technicians - Plumbing background - Licensed or unlicensed
- High school diploma, GED, or suitable equivalent
- Education from college, trade school, or military
- Valid driver’s license
- Reliable, detailed oriented, highly organized, and capable of handling several tasks
- Recognize a thorough understanding of the plumbing industry
- The ability to know local codes and to use available resources to find solutions
- Efficient management skills to improve the productivity of teams and work standards.
- Excellent written, verbal, and interpersonal skills
- Ability to work after hours, over weekends, and on public holidays with short or no notice
- Previous experience in sales, plumbing business, or related field
- Experience as a supervisor or manager
- Familiarity with plumbing business
- Results oriented
- Sales minded
- Knowledge of local, state and federal regulations or ability to learn from our Master Plumber
- Strong leadership qualities
- Ability to build rapport with clients and the team
- Establishes, develops and maintains business relationships with current customers and prospective new customers
- Prepares quotes, bids, and proposals
- Positive attitude with a high desire to be successful
- Computer skills, use of an Ipad
- Ensures excellent customer service
- Resolve issues and customer concerns as the arise
- Good driving history, ability to be insured
- Preferred Experience
Equal employment opportunities (EEO) to all employees and applicants for
employment without regard to race, color, religion, sex, national origin,
age, disability or genetics. In addition to federal law requirements,
complies with applicable state and local laws governing nondiscrimination
in employment in every location in which the company has facilities. This
policy applies to all terms and conditions of employment, including
recruiting, hiring, placement, promotion, termination, layoff, recall,
transfer, leaves of absence, compensation and training.
Job Type: Full-time
Pay: $50,000.00 - $85,000.00 per year
Benefits:
- 401(k)
- 401(k) 3% Match
- 401(k) matching
- Bereavement leave
- Dental insurance
- Disability insurance
- Health insurance
- Health savings account
- Life insurance
- On-the-job training
- Opportunities for advancement
- Retirement plan
- Vision insurance
Ability to Commute:
- Lafayette, LA 70507 (Required)
Ability to Relocate:
- Lafayette, LA 70507: Relocate before starting work (Required)
Work Location: In person
Salary : $50,000 - $85,000