Operations Manager (2841)

Job Title: Operations Manager

Status: Exempt

Salary Range: $65,000- $70,000

Location: On-Site, Colorado Springs

Department: Operations

Supervisor: General Manager

Fan Founded, Fan Owned:

Venu Holding Corporation (Venu) is set to reveal Roth's Sea & Steak and set a new course for premier dining in the heart of Northern Colorado Springs at North Gate in late fall of 2025. Housed in the nationally recognized 9,000 capacity Ford Luxury Amphitheater at 95 Spectrum Loop, Roth's Sea & Steak promises to be a landmark dining destination, featuring a menu defined by prime cuts of beef, freshly sourced quality seafood and uncompromising sushi alongside an extensive collection of rare spirits, wines and modern mixology rivaling top destinations in the country. Roth's will offer an immersive dining experience across two floors thanks to its stellar cocktail lounge, Brohan's located at the venue's top floor, both spaces are complemented by expansive views of the Ford Amphitheater taking in world class performances alongside a breathtaking mountain scape. An unparalleled experience awaits.

At VENU, we understand that our success is built upon the dedication, expertise, and enthusiasm of our employees. Our commitment to delivering world-class guest experiences and maintaining the highest standards of quality sets us apart in an ever-evolving industry.

VENU is an expanding hospitality and entertainment company based in Colorado Springs, Colorado, with operating locations in Colorado and Georgia, boasting a diverse portfolio including Bourbon Brothers Smokehouse and Tavern, The Hall at Bourbon Brothers, Notes Eatery, Ford Amphitheater, and the Sunset Hospitality Collection. We seek to gather people in a comfortable setting to enjoy great company around delicious food and iconic music. We are in the process of expanding into multiple markets, including Texas and Oklahoma.

VENU is unlike any other hospitality or entertainment company in the world. We take our commitment to excellence and delivering the ultimate fan and artist experience very seriously and aim to express that driving purpose in every aspect of the venues and campuses we build across the country.

As one of the most sought-after entertainment companies in the U.S., municipalities and state governments regularly solicit our offerings and support our initiatives. They know that VENU has the skill and capability to deliver world-class experiences with an unmatched level of quality and professionalism.

Who You are Roth’s Sea & Steak is now open and welcoming guests, and we’re seeking an experienced Operations Manager to help lead, refine, and elevate daily operations at one of Colorado Springs’ premier dining destinations.

Reporting directly to the General Manager, this role is instrumental in ensuring consistent execution across service, people, and systems. You will be a visible leader on the floor, a trusted operational partner to leadership, and a key driver of exceptional guest experiences and team performance.

This is an opportunity to join an established, high-energy operation and play a critical role in strengthening standards, optimizing systems, and shaping the ongoing culture of excellence at Roth’s.

What You Are Accountable For

Operational Leadership & Consistency

· Oversee daily restaurant operations, ensuring smooth service flow and consistent execution from open to close.

· Uphold standards for service, cleanliness, ambiance, and coordination between Kitchen and Dining room teams.

Guest Experience & Floor Leadership

· Act as a hands-on, visible leader during service, setting the tone and pace on the floor.

· Proactively engage with guests, resolve issues with professionalism and empathy, and deliver refined, high-touch hospitality.

Team Leadership & Development

· Support the General Manager in leading, coaching, and developing a high-performing front-of-house team.

· Reinforce a culture of accountability, professionalism, and continuous improvement through daily leadership and follow-through.

Scheduling, Labor & Resource Management

· Assist with labor planning, scheduling, shift coverage, and real-time adjustments to support both service excellence and operational efficiency.

· Ensure proper staffing and resource allocation across all service periods and events.

Administrative & Systems Oversight

· Manage key operational administration including payroll support, daily reporting, shift documentation, invoicing, supply ordering, and operational communication.

· Leverage POS, reservation, scheduling, and operational systems to improve efficiency, accuracy, and the guest experience.

Financial Awareness & Cost Control

· Support ongoing monitoring of labor and operating costs.

· Contribute to budget-conscious decision-making while maintaining elevated service standards.

Events, Private Dining & VIP Experiences

· Assist in the execution of private dining, special events, and VIP experiences.

· Collaborate with culinary and events teams to ensure flawless execution and memorable guest moments.

Cross-Functional Collaboration

· Work closely with culinary, marketing, HR, and leadership teams to align daily operations with brand standards, promotions, and staffing needs.

Compliance, Safety & Standards

· Ensure adherence to all health, safety, and labor regulations.

· Promote a culture of compliance, professionalism, and operational integrity.

Brand & Culture Leadership

· Serve as a brand ambassador for Roth’s Sea & Steak and Venu.

· Lead by example on the floor—uplifting the team, engaging guests, and reinforcing a guest-first culture rooted in excellence.

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Abilities, Skills, and Knowledge:

· 3–5 years of management experience in upscale or fine dining environments

· Strong leadership presence with the ability to motivate, coach, and hold others accountable

· Deep commitment to guest service, team collaboration, and quality standards

· Strong floor presence and a hands-on leadership style

· Solid conflict resolution and guest recovery skills

· Excellent communication and interpersonal skills

· High attention to detail and commitment to operational excellence

· An analytical approach to problem-solving and operations. Comfortable interpreting reports, identifying trends, and using data to drive performance

· Comfortable using restaurant systems: POS, reservation platforms, scheduling tools

· Event or private dining experience is a plus

· Ability to multitask and prioritize in a high-volume setting

· A positive, proactive mindset and passion for continuous improvement

Physical Requirements:

· Must be at least 21 years of age.

· Must be available to work nights, evenings, weekends, and holidays as required by business needs

· Must be able to perform the essential physical functions of the position, with or without reasonable accommodation. (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.)

· Must be able to perform physical activities such as standing, walking, bending, stooping, kneeling, reaching with hands and arms, and using fingers and wrists for extended periods (up to 8–10 hours per shift).

· Must be able to communicate effectively, including speaking and hearing in a busy kitchen environment.

· Must be able to lift and transport up to 50 pounds on occasion.

· Must be able to tolerate and work in various kitchen environments, including: *High temperatures and humidity near cooking equipment (e.g., ovens, grills, fryers) *Cold conditions in walk-in coolers and freezers *Noisy, fast-paced environments with frequent interruptions

VENU complies with all laws prohibiting discrimination against employees and applicants based on race, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, citizenship status, marital status, disability, genetic information, or veterans' status

Job Type: Full-time

Pay: $65,000.00 - $70,000.00 per year

Benefits:

· 401(k)

· 401(k) matching

· Dental insurance

· Employee discount

· Health insurance

· Paid time off

· Vision insurance

Shift:

· 8 -10 hour shift

Work Location: In person

Salary : $65,000 - $70,000