What are the responsibilities and job description for the Order Entry/Billing Coordinator position at Rosina Food Products, Inc.?
Job Details
Description
Coordinator – Order Entry / Billing
📍 West Seneca, NY | 🕒 Full-Time | 💼 On-Site
Job Summary
Order Entry/Billing Coordinator is responsible for accurately entering and verifying customer orders, coordinating shipping and billing details, resolving pricing discrepancies, and supporting timely invoicing while working closely with Sales, Supply Chain, and Customer Engagement teams in a fast-paced environment.
About Rosina Food Products
Rosina Food Products, Inc. is a family-owned food manufacturing company known for quality, teamwork, and long-term career growth. We are seeking a detail-oriented and organized professional to join our Finance & Administration team.
Responsibilities
✅ Stable, family-owned company
✅ Supportive, team-oriented culture
✅ Growth and development opportunities
✅ Competitive pay and benefits
👉 Apply today to join a company where accuracy, teamwork, and customer service matter.
Description
Coordinator – Order Entry / Billing
📍 West Seneca, NY | 🕒 Full-Time | 💼 On-Site
Job Summary
Order Entry/Billing Coordinator is responsible for accurately entering and verifying customer orders, coordinating shipping and billing details, resolving pricing discrepancies, and supporting timely invoicing while working closely with Sales, Supply Chain, and Customer Engagement teams in a fast-paced environment.
About Rosina Food Products
Rosina Food Products, Inc. is a family-owned food manufacturing company known for quality, teamwork, and long-term career growth. We are seeking a detail-oriented and organized professional to join our Finance & Administration team.
Responsibilities
- Receive, verify, and accurately enter customer orders received via fax, phone, email, or EDI
- Communicate with Sales Teams, brokers, customers, and internal departments to clarify order details
- Create and verify Bills of Lading
- Coordinate shipping and delivery requirements with Supply Chain and transportation partners
- Communicate with carriers to confirm delivery appointments
- Support customer invoicing by ensuring invoices are prepared and distributed accurately and on time
- Resolve pricing discrepancies and update promotional activity in the trade management system
- Identify and follow up on order exceptions such as minimum weight issues or date changes
- Track department metrics and assist with reporting and process improvement
- Collaborate closely with the Customer Engagement Team
- Perform additional administrative and support duties as needed
- 1–3 years of experience in order entry, billing, or administrative support preferred
- Strong data entry skills with a high level of accuracy and efficiency
- Proficient in Microsoft Excel and Word
- Experience with automated order entry systems preferred
- Strong organizational, communication, and problem-solving skills
- Ability to work professionally with internal and external stakeholders
- Office-based role in a fast-paced food manufacturing environment
- Ability to sit at a computer for extended periods
- Moderate office noise level
- Frequent collaboration across departments
✅ Stable, family-owned company
✅ Supportive, team-oriented culture
✅ Growth and development opportunities
✅ Competitive pay and benefits
👉 Apply today to join a company where accuracy, teamwork, and customer service matter.