What are the responsibilities and job description for the Business Development Representative position at RoShay Services?
We are seeking an Inbound Business Development Representative to be the first point of contact for prospective customers interested in solutions.
Responsibilities Include
Responsibilities Include
- Engaging with inbound leads via chat, email, and phone to qualify prospects and establish rapport.
- Identifying customer needs, business goals, and commercial intent through conversations.
- Scheduling qualified contacts for discovery calls with Account Executives.
- Maintaining accurate records in CRM systems and collaborating with marketing and sales teams.
- Following defined processes, completing training, and working in a goal-driven environment.
- High school diploma and 1 years in customer-facing, pre-sales, or sales roles.
- Preferred experience in call centers, customer service, or chat support.
- Strong interpersonal, listening, and questioning skills to uncover customer needs.
- Self-motivated, proactive, resilient, and results-oriented with a growth mindset.
- Familiarity with CRM tools like Salesforce and problem-solving across multiple channels.