Security Officer
OUR PURPOSE AND CULTURE
We are driven to create a future where people and place enrich one another. We are wholly committed to rooting ourselves more deeply in every place we are in while setting new benchmarks for positive impact. As a pioneering collective with a common purpose, we curate extraordinary moments and honor the soul of every place along our journey. At Rosewood Hotel Group, we answer The Calling. Together, we Make the Place.
THE TEAM
The Security team plays a vital role in creating a safe, secure, and welcoming environment for guests, associates, and visitors. Reporting to the Director of Security, the Security Officer works closely with departments across the hotel to protect people, property, and assets while supporting compliance with hotel policies, procedures, and safety standards.
YOUR ROLE
As a Security Officer, you will help maintain a safe and secure environment throughout the hotel. You will monitor daily operations, identify potential risks, respond to incidents, and support security and safety procedures that protect our guests, associates, visitors, and property. Through professionalism, vigilance, and strong communication, you will contribute to delivering a secure and exceptional guest experience.
HOW YOU’LL MAKE THE PLACE
- Screen employees, guests, and visitors entering the property through the employee entrance.
- Identify, report, and help address safety hazards and security breaches throughout the hotel.
- Monitor electronic surveillance systems and observe activity across all property areas.
- Patrol the property and maintain awareness of operational and security conditions.
- Investigate and document incidents, occurrences, and security-related concerns.
- Enforce key control procedures and ensure compliance with established security standards.
COULD THIS BE YOU?
- You have a high school diploma or equivalent qualification.
- You communicate clearly and professionally with guests, associates, and visitors.
- You can remain calm under pressure and use sound judgment to resolve problems effectively.
- You are highly organized, attentive to detail, and able to prioritize multiple responsibilities.
- You work collaboratively within a team while also demonstrating the ability to work independently.
- You can read, understand, and follow safety procedures, instructions, and operational guidelines.
OUR BENEFITS
As part of our team, you’ll enjoy a thoughtfully designed benefits package that supports your wellbeing, professional growth, and life beyond work. This includes medical coverage, retirement benefits, paid time off, complimentary room nights, learning and development opportunities, global career opportunities, and industry-leading paid parental leave supporting eligible associates across all paths to parenthood.
OUR COMMITMENT TO YOU
At Rosewood Hotel Group, your voice is heard – and valued. We’re a community that encourages associates to be themselves, not fit into a fixed culture, and this philosophy shines through in our commitments to reflect and honor the history, culture and geography of our destinations. We’re not only committed to building and nurturing genuine, long-lasting relationships but to transforming them – and our Diversity, Equity and Inclusion (DEI) strategy helps put these principles into practice.
