OUR PURPOSE AND CULTURE
We are driven to create a future where people and place enrich one another. We are wholly committed to rooting ourselves more deeply in every place we are in while setting new benchmarks for positive impact.As a pioneering collective with a common purpose, we curate extraordinary moments and honor the soul of every place along our journey. At Rosewood Hotel Group, we answer The Calling. Together, we Make the Place.
THE TEAM
Our Food & Beverage team is dedicated to creating exceptional dining experiences that reflect the highest standards of luxury hospitality. Reporting to the Food & Beverage Heads of Department, you will work alongside passionate hospitality professionals to deliver outstanding service, cultivate guest loyalty, and contribute to the continued success of our restaurants, bars, and dining venues.
YOUR ROLE
As Food & Beverage Manager, you will lead the daily operations of assigned outlets, ensuring exceptional guest experiences, operational excellence, and team engagement. You will play a key role in driving service standards, developing associates, managing financial performance, and maintaining compliance with Rosewood brand expectations. This position partners closely with Food & Beverage leadership, hotel departments, vendors, and ownership stakeholders to deliver memorable experiences and achieve business objectives.
HOW YOU’LL MAKE THE PLACE
- Lead and inspire front-of-house teams to deliver exceptional guest service and memorable dining experiences.
- Ensure Rosewood, Forbes, and LQA service standards are executed consistently across all outlet operations.
- Drive outlet performance through effective labor management, scheduling, payroll administration, and financial analysis.
- Recruit, onboard, coach, and develop associates while fostering a positive, collaborative team culture.
- Monitor guest feedback and service recovery efforts to ensure the highest levels of guest satisfaction.
- Oversee outlet readiness, cleanliness, equipment maintenance, and operational compliance to support seamless service delivery.
COULD THIS BE YOU?
- You have a strong understanding of food and beverage operations, service standards, and luxury hospitality environments.
- You can confidently analyze financial reports, labor performance, and operational results to support business success.
- You are an engaging people leader who enjoys coaching, developing, and motivating teams.
- You build strong relationships across departments and communicate effectively with associates, leaders, and guests.
- You thrive in a fast-paced environment, balancing multiple priorities while maintaining attention to detail and service excellence.
- You are flexible, adaptable, and committed to delivering exceptional experiences while upholding company standards and procedures.
OUR BENEFITS
As part of our team, you’ll enjoy a thoughtfully designed benefits package that supports your wellbeing, professional growth, and life beyond work. This includes medical coverage, retirement benefits, paid time off, complimentary room nights, learning and development opportunities, global career opportunities, and industry-leading paid parental leave supporting eligible associates across all paths to parenthood.
OUR COMMITMENT TO YOU
At Rosewood Hotel Group, your voice is heard – and valued. We’re a community that encourages associates to be themselves, not fit into a fixed culture, and this philosophy shines through in our commitments to reflect and honor the history, culture and geography of our destinations. We’re not only committed to building and nurturing genuine, long-lasting relationships but to transforming them – and our Diversity, Equity and Inclusion (DEI) strategy helps put these principles into practice.
