What are the responsibilities and job description for the Automotive Service Advisor position at Roseville Chevrolet?
Automotive Service Advisor
Roseville Chevrolet – Roseville, CA
Roseville Chevrolet is seeking an experienced Automotive Service Advisor to join our growing team. We are looking for a motivated professional who understands dealership service operations, communicates confidently with customers, and can build lasting relationships through honest recommendations and exceptional service.
The ideal candidate has at least two years of recent experience as a Service Advisor in a franchised automotive dealership. Experience with Chevrolet, GMC, Cadillac, Ford, RAM, or another domestic manufacturer is strongly preferred—especially experience serving truck owners and commercial customers.
Responsibilities
- Greet customers and accurately identify their service and repair needs
- Prepare repair orders and clearly document customer concerns
- Explain recommended maintenance and repairs in a professional, easy-to-understand manner
- Review inspections and estimates and obtain customer authorization
- Maintain consistent communication with customers throughout the repair process
- Work closely with technicians, parts personnel, and service management
- Monitor repair progress and help ensure vehicles are completed on time
- Review completed work and final invoices with customers
- Build customer trust, retention, and long-term service relationships
- Follow up with customers and support dealership CSI objectives
Qualifications
- Minimum of two years of recent Automotive Service Advisor experience in a franchised dealership
- Chevrolet, GMC, Cadillac, Ford, RAM, or other domestic-brand experience preferred
- Experience advising truck and commercial-vehicle customers is a plus
- Strong communication, organization, and customer-service skills
- Ability to confidently present maintenance and repair recommendations
- Comfortable working in a fast-paced, high-volume service department
- Working knowledge of dealership management and electronic multipoint-inspection systems
- Valid driver’s license and an acceptable driving record
- Professional appearance and a positive, team-oriented attitude
Why Join Roseville Chevrolet?
- High-volume Chevrolet service operation
- Strong truck and commercial-customer base
- Opportunity to build a long-term career with an established dealership
- Supportive management and experienced service team
- Performance-driven environment focused on customer satisfaction, retention, and growth
If you are an experienced dealership Service Advisor who takes pride in helping customers and wants to grow with Roseville Chevrolet, we encourage you to apply.
Pay: $60,000.00 - $200,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Retirement plan
- Vision insurance
Experience:
- Service Advisor: 2 years (Required)
Language:
- Spanish (Preferred)
Ability to Commute:
- Roseville, CA 95661 (Required)
Work Location: In person
Salary : $60,000 - $200,000