Specialist, Medical Billing

Position Summary

Rosalind Franklin University Health Clinics is seeking to fill a full-time Billing Specialist. The Billing Specialist is responsible for gathering charge information, coding, entering charges into billing software, resolving outstanding balances with patients, and third-party payers to bring resolution to accounts.

Our generous benefits package includes medical, dental, and vision plans; paid parental leave; short term and long term disability plans; life insurance; flexible spending accounts; and a 403(b) retirement plan which includes a 8% employer contribution after 2 years of service. RFUMS is committed to employee wellbeing and work-life balance. Full time staff are eligible for 3 weeks of vacation/ personal leave, 15 sick days, and 9 paid holidays, paid winter break, plus two floating holidays.

This position may be eligible for a flexible work arrangement, which could include a work from home option a couple of days a week.

Who We Are

Rosalind Franklin University Health Clinics (RFUHC), a subsidiary of Rosalind Franklin University of Medicine and Science, combines compassionate care with state-of-the-art science to provide patients with the highest quality medical services. Located in North Chicago, the physicians of RFUHC are innovators in their fields, offering patients access to the latest discoveries in podiatry, physical therapy, behavioral health and reproductive medicine.

Essential Duties & Responsibilities

• Research all information needed to complete the billing process including obtaining charge information from all providers

• Prepare, review, and transmit claims using billing software to include electronic and paper claims

• Review patient bills for accuracy, completeness, and obtain any missing information, when appropriate

• Follow-up on unpaid claims within standard billing cycle timeframe

• Assist with coding and error resolution

• Review accounts for insurance and patient follow-up

• Investigate and appeal denied claims

• Call patients to collect on outstanding balances

• Answer all patient or insurance inquiries

• Perform other related duties as assigned or delegated

Conditions of Employment

• Must achieve satisfactory results from a background check
• Compliance with the current clinic vaccination policy

Required Education & Experience

• High school diploma or GED Equivalent.

• Minimum two years of medical billing, coding and AR experience.

Required Knowledge, Skills, & Abilities

• Knowledge of health care billing/coding practices, regulations, and laws

• Strong written and verbal communication skills

• Strong attention to detail and ability to multi-task

• Proficient in using computer programs and calculators

• Ability to plan, prioritize, and complete delegated tasks

• Ability to examine documents for accuracy

Preferred Qualifications

• Certification from a nationally recognized medical billing and coding certifying agency

• Experience with Athena

Typical Physical Demands & Working Conditions

• Selected candidate must have the mental and physical capabilities to perform the essential functions of the position with or without reasonable accommodations.

EOE, Including Disability / Vets